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  1. #1
    Player lezard21's Avatar
    Join Date
    Feb 2021
    Posts
    750
    Character
    Arngrim Hallbjorn
    World
    Louisoix
    Main Class
    Warrior Lv 80

    How do we get refund for early access?

    I purchased early access from Steam but I have not been able to log in at all. What's the process to request a refund?
    (4)

  2. #2
    Player
    Musashidon's Avatar
    Join Date
    Aug 2013
    Posts
    1,789
    Character
    Blackmage Vivi
    World
    Leviathan
    Main Class
    Gladiator Lv 100
    after you claim your pre order rewards you can't refund.
    (4)

  3. #3
    Player
    DBriggs304's Avatar
    Join Date
    Aug 2013
    Location
    Uldah
    Posts
    754
    Character
    Fu Soya
    World
    Excalibur
    Main Class
    Red Mage Lv 55
    You don't for early access.
    You can for the entire expansion.

    (You already know the process)
    (11)

  4. #4
    Player lezard21's Avatar
    Join Date
    Feb 2021
    Posts
    750
    Character
    Arngrim Hallbjorn
    World
    Louisoix
    Main Class
    Warrior Lv 80
    Quote Originally Posted by DBriggs304 View Post
    You don't for early access.
    You can for the entire expansion.

    (You already know the process)
    Wow, thanks. This is the fabled helpful FF community I was told about it seems
    (7)

  5. #5
    Player
    Poporito_Popoto's Avatar
    Join Date
    Aug 2020
    Posts
    414
    Character
    Calamity J'aina
    World
    Marilith
    Main Class
    Scholar Lv 100
    Quote Originally Posted by lezard21 View Post
    Wow, thanks. This is the fabled helpful FF community I was told about it seems
    (5)

  6. #6
    Player
    Dyvid's Avatar
    Join Date
    Mar 2011
    Location
    Maelstrom
    Posts
    3,057
    Character
    Dyvid Pandemonium
    World
    Adamantoise
    Main Class
    Blacksmith Lv 90
    Quote Originally Posted by lezard21 View Post
    Wow, thanks. This is the fabled helpful FF community I was told about it seems
    Don't get mad because you don't get the answers you want. Truth is you didn't buy early access, you pre-ordered the xpac that include early access. Huge difference.
    (4)

  7. #7
    Player
    CaptainFishSticks's Avatar
    Join Date
    Sep 2013
    Location
    Ul'dah
    Posts
    77
    Character
    Orion Bullfish
    World
    Goblin
    Main Class
    Gunbreaker Lv 90
    Quote Originally Posted by lezard21 View Post
    Wow, thanks. This is the fabled helpful FF community I was told about it seems
    How did you expect anything other than a stupid response to a stupid question?
    (0)
    Quote Originally Posted by CaptainFishSticks View Post
    If I haven't used Superbolide and I'm below 15% then I've accepted my fate.

  8. #8
    Player
    Exosapien's Avatar
    Join Date
    Jun 2015
    Posts
    252
    Character
    Amarant Ventonitrua
    World
    Jenova
    Main Class
    Sage Lv 90
    Quote Originally Posted by lezard21 View Post
    Wow, thanks. This is the fabled helpful FF community I was told about it seems
    Man I feel really bad for you.

    This is how you behave in life? Whatever happened man, I'm really sorry for it. Things can get better, you just have to let them.
    (1)

  9. #9
    Player
    skywarnmc27's Avatar
    Join Date
    Aug 2021
    Posts
    14
    Character
    Bartholomew Fatima
    World
    Lamia
    Main Class
    Gladiator Lv 41
    As long as game subscription time is not used then you are correct. If your still charged and not able to play that is a whole different beast.
    (0)

  10. #10
    Player
    MilkieTea's Avatar
    Join Date
    Dec 2020
    Location
    Interdimensionality
    Posts
    2,134
    Character
    C'erise Vanesse
    World
    Maduin
    Main Class
    Red Mage Lv 90
    You didn't pay for early access, is what Briggs is saying. You paid for the expansion, early, and therefore got the free bonus of playing Early Access. In order to refund Early Access you'd have to just refund the entire expansion as you simply paid early for the expansion. If you paid extra for early access, then you could ask for a refund specifically for early access. However the price of the expansion was the same regardless of if you paid early or not.
    (34)
    Off-Topic Discussion Megathread: https://forum.square-enix.com/ffxiv/threads/434886-Off-Topic-Discussion-Megathread
    Quote Originally Posted by Stormpeaks View Post
    No thanks. Housing is fine as it is

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