Q: Mentor roulette is totally useless and needs rework
A: It certainly needs rework, but it certainly does help in filling spots for old contents. Mentors quitting isn't good, but without the roulette ppl would have to wait eternally before realizing that the content is pretty much impossible to get into without partyfinder/unsync.

Q: Then why need mount, just let people who actually want to help do it.
A: There's just not enough people, and reward attracts people. One important point is, it's not ALWAYS bad people who are attracted to rewards. Some people (many people) actually do their work and deserve the reward. The game is selling, we have more sprouts than ever, we need more than volunteers to keep these sprouts from waiting forever. I don't really understand why people have to be disdained just because they work for the sake of a reward. Generalization much.

Q: Some mentors are awful! They're not helping at all!
A: Bad luck. They might be impatient, they might simply have bad day, you might be the one having bad day that everyone looks toxic in your eyes, the party might be just way too horrible to cope with. Idk there's just way too many possibilities it's pretty much impossible to just assume that the person is simply "awful". You can't really do anything about that. That's just what community is. You don't always get awesome teachers in your school either.

Q: Mentors are always silent I don't even understand why they're even there.
A: I don't know how it is in NA and EU, but in JP servers speaking our your opinion comes with a risk. We answer when people ask, but aside from that, we get people accusing you for ruining their first-time fun, spoilers, belittling sprouts by saying that they're not ready (when they're actually not ready). Being proactive is called nosy. Being honest is called harassment. "Speaking out" isn't as easy as you think it is.


I might be an outlier here I'm actually doing the mentor roulette for the sake of the mount. I don't hate sprouts, I would try my best to explain whatever I know if people actually want to know (more skilled player = easier life after all). I don't really want to waste my time explaining things to people who don't really want to learn. Then again people who actually want to learn usually google everything themselves. Potential people don't really need mentors. People using NN are mostly people who don't really care about understanding the contents; they simply want the clear flag. Personally I don't understand how carrying these people could be considered "helpful". That's not my definition of "guiding". If there's anything people need to learn about the game, it's that they actually need to "want to learn" and "understand" to be better. The system doesn't support my definition, so I stopped caring.

Hope this opinion helps. Have a nice day.