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  1. 01-16-2012 04:14 AM #23
    DivineGlory
    Player
    Join Date
    Apr 2011
    Posts
    3
    I had the exact same problem, but the support was very rude and insisted it was my fault and disconnected the conversation before I got a chance to say more. In my case, I have 3 slots, one slot with one character and two empty slots with no characters at all. I clearly remember I activated right one when they forced us to select payment option (because the slot with my character is the first slot and the default slot); however, for some reason it picked up the empty slot with no character when the billing period started.

    I tried to contact two agents on chat, and neither of them want to help. I ended up spend another $18 (I pay on 6 month basis) again to activate the deactivated character.

    Worst customer support ever!!
    (0)
    Last edited by DivineGlory; 01-16-2012 at 04:16 AM.
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