How is this a general discussion and not something you should be discussing with costumer support? I get the "general" in the forum title, but what do you expect to accomplish by fishing costumer support answers in the forums? forum Mods/admins and the game Devs that browse these forums can't help you because they have nothing to do with the payment methods and processing, and the users sure as hell can't help you, so why are you not taking this to proper channels?