Quote Originally Posted by odd_prophet View Post
Well put, however, the account that took the 88 million gil is still up on lodestone and it seems no action has been taken.

https://eu.finalfantasyxiv.com/lodes...cter/26811339/

The GMs definitely aren't clamoring to help me now considering the robbery was on wednesday.

In addition, the FC mate was specifically hacked. That's not giving your friend your bank card, that's square enix not providing the basic duty of care to ensure that the person using the account owns the account.

I specifically remember getting locked out of my account when I tried playing on my laptop, that system was annoying but worked, how did this person get away with so much?
Well for hacking GMs and the forums are absolutely the wrong people and place to go, your fc mate should be making sure to go to customer service to find out why this happened and issuing a roll back. If the money was stolen while it was hacked how do you know it was that account that did it? Did they say anything in which case GMs can do something about it or did they just show up around the time and your assuming? Bare in mind the most that can be traded is 1m gil at a time so they did 88 transactions of 1m gil which is traceable by GMs but would require both customer support and GMs to be able to sort out since, GMs would need confirmation that the account was hacked between A time and B time to then trace any activity done in game to get them, This btw would not be a speedy process since they would be looking at a decent amount of activity.

But if it was just another fc member who wasn't hacked who took the money then they could just tell a GM this golden line
"I was allowed to do it"
Nothing the GMs can do about it with that line they were given permission to do it, they did it, no rules were broken in ToS (even if obstruction of play would very much apply here but then they could turn round to the GM if they took it that they broke their own rules which would be great for legal reasons etc), so the only thing you and the fc can do is make stricter rules for next time, you won't receive help for this matter.