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  1. 08-25-2019 02:14 AM #1
    odd_prophet
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    Aug 2019
    Posts
    21
    Character
    Odd Prophet
    World
    Phoenix
    Main Class
    Botanist Lv 80
    Update: My friend tells me he can't get anything but automated messages and is unable to reach a GM despite being the victim.

    What do we have to do to see a GM? Besides saying bad words in limsa.
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  2. 08-25-2019 02:17 AM #2
    CrimsonGunner
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    Aug 2019
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    581
    Character
    Mike Arklight
    World
    Twintania
    Main Class
    White Mage Lv 92
    Quote Originally Posted by odd_prophet View Post
    Update: My friend tells me he can't get anything but automated messages and is unable to reach a GM despite being the victim.

    What do we have to do to see a GM? Besides saying bad words in limsa.
    either support desk report ,talk to GM's or go to customer support anything else i have no idea.
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  3. 08-25-2019 02:19 AM #3
    odd_prophet
    Player
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    Aug 2019
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    21
    Character
    Odd Prophet
    World
    Phoenix
    Main Class
    Botanist Lv 80
    Quote Originally Posted by CrimsonGunner View Post
    either support desk report ,talk to GM's or go to customer support anything else i have no idea.
    all of those options have been tried, only thing we can do is keep trying until it's taken so long that the theft falls off of the activity log and they don't accept our screenshots as they were taken too long ago

    Hopefully we'll get this sorted but the GM's are not making this easy. Starting to feel more resentment towards the support staff than the actual criminal.
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