Non-seasonal cash shop items production isn't financed by sub fees but by cash shop sales. No cash shop sales, no items. Pretty simple.

Our subs pay for server rental, maintenance, customer service and core development including patch and event content. We get a patch every 3 and a half months, usually with multiple new glamour options for all Jobs as well as emotes, housing items and of course the content itself.

FF14 will have a set budget based off FF14's revenue. The Cash shop only increases this revenue and thus allows for an increase to the base budget.

We will almost certainly get Asian style glamour in the expansion, which hasn't launched yet, so its a bit premature to be complaining that we haven't gotten any Asian style glamour as part of the expansion. They have as yet never failed to deliver on providing abundant options with the base content.

This is an attempt to increase SE's revenue, which could be called greedy, however its not being paid for with sub money. Your not getting any less content than you would get if the Cash shop didn't exist. Demanding these items in addition to what we actually currently pay for with our sub is also greedy. We are demanding they give us more and get less profit for it.

People are upset because it is something they want and they cant get it without spending more money. Its a Glamour I really wanted too. However I am pretty sure SE isn't ripping anyone off here. They are just producing additional items, at additional cost, to increase revenue. If we want them to spend more on the game the revenue has to grow too.