Using Overwatch as an example, the grind is at least better streamlined. Getting duplicates of items from lootboxes yields you credits. With enough credits, you are eventually able to buy what you actually want. (Aside from past event items, of course.) In this sense, it gives an alternative into getting what you'd like. (You also have the option to BUY lootboxes, but that's a different matter altogether.)
With Dun Scaith or any other dungeons with gear you want from them, you're left with no choice but keep running the content over and over again. Take for example the Wrangler's Jacket from Sohr Kai/Hullbreaker HM. I lost count after I ran it fifteen times. I think it's a bit unacceptable to run one thing that many times just for something I want. I can deal with doing it ten times. (Which is the number you need to do any HW EX trial if the weapon you want doesn't drop.)
Constantly bad RNG is a thing, and I wish there was a countermeasure against that.


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