Why do people beg for cash shop stuff?

[Kaurie]

Yet we know the following:

1.) People use the cash shop
2.) The next expansion has a higher budget than the last one

Aside from not liking the cash shop, do you have any reason to conclude that it hasn't helped the game financially?

This line of reasoning is similar to:

1.) Someone unsubbed from FFXIV
2.) Someone subbed to WoW

Conclusion: Game is dying and everyone is flocking from FFXIV to WoW.

While it is a possibility based on the information, it's hardly enough information to draw the conclusion.

[Welsper59]

This line of reasoning is similar to:

1.) Someone unsubbed from FFXIV
2.) Someone subbed to WoW

Conclusion: Game is dying and everyone is flocking from FFXIV to WoW.

While it is a possibility based on the information, it's hardly enough information to draw the conclusion.

To be honest though, the unlinking of helpful funding that the cash shop offers to this game is unreasonable. Working in a business level and having zero exposure to video games, someone of that nature could logically draw the conclusion that more money coming in, means more money being (potentially) available to the maker. It's not a secret to anyone with some baseline business knowledge to know that companies commonly pool their resources, regardless of where it comes from. Nor is it a secret that they will be more willing to invest (encumber) greater numbers to the budget of a product that has proven potential to turn a profit.

In this case, drawing the conclusion that successfully making money/profit for a company doesn't mean it helps them, is one of pure ignorance. Saying it does help is a conclusion based on a system and practical textbook practice, rather than something completely unknown, like figuring out what someone will specifically do with their time and money when they quit the game. While it's not a 100% guarantee that it's the reason for things like a better budget, it's definitely a far more sound argument to say it helps rather than does nothing at all. It's just... poor business if it didn't help, as in a business that will file for bankruptcy within its first year type of poor.