Entitlement: Why I don't get it

[AzakaTonnerre]

My team is allowed to take a break too but I dont let them all do it at the same time. We all have two months a year as PTO but somehow we always seem to work it out that there are enough people to complete the work while we take turns having time off.

And the dev team may have been told they were unable to take any PTO over the last 6 or 8 months during development of Heavensward with an understanding that time off would be allowed after its release. Your team and its schedule is not the same as all teams and all schedules in every facet of business. Many business use black out time on PTO when a big deadline is approaching to ensure all resources are working to meet a tight deadline. In some industries it is quite common, even on a yearly basis, to have blackout time.

I get what you are saying, I don't disagree that they could have handled it better. But to use your cookie cutter explanation of how your team handles PTO does not make it an industry, or even business standard for every situation. That's business 101. We don't know if they had a 6 month or more PTO blackout for Heavensward, creating a situation where a whole team may have to take vacation in a compressed schedule. And to speculate either way is just simply that... speculation.