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  1. #91
    Player
    Sessurea's Avatar
    Join Date
    Feb 2014
    Posts
    1,242
    Character
    Lanfear Sessurea
    World
    Odin
    Main Class
    Bard Lv 60
    heres 35 cents. Enjoy your compensation.
    (1)

  2. #92
    Player
    kacka's Avatar
    Join Date
    Jun 2015
    Posts
    6
    Character
    Ice Lord
    World
    Hyperion
    Main Class
    Thaumaturge Lv 23
    as a new player to the game that only started playing less then a week ago because people were saying good things about it I am really more amazed then anything that you poor guys think this is strange at all that they would give compensation for something like this both of the last 2 games I played would credit players with free days if there was almost any kind of problem/extended downtime

    Wow the game I came from ended up giving like 3-4 days free when the last xpac came out to everyone and I never even had a problem at all my self but from what I was told a lot of people could not log in to the servers because there were full
    (0)

  3. #93
    Player
    Darkstride's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    1,607
    Character
    Ruin Darkstride
    World
    Excalibur
    Main Class
    Sage Lv 100
    Quote Originally Posted by kacka View Post
    as a new player to the game that only started playing less then a week ago because people were saying good things about it I am really more amazed then anything that you poor guys think this is strange at all that they would give compensation for something like this both of the last 2 games I played would credit players with free days if there was almost any kind of problem/extended downtime

    Wow the game I came from ended up giving like 3-4 days free when the last xpac came out to everyone and I never even had a problem at all my self but from what I was told a lot of people could not log in to the servers because there were full same
    That's some serious run-on sentence action.

    ...and as others have stated the compensation is less than 50 cents. I find it obnoxious that someone would even waste their time complaining about it. If any sort of compensation is given, I would consider it a courtesy, but it should hardly be expected. It's schedule maintenance in order to provide us with better content. Accept it for what it is.
    (8)
    Last edited by Darkstride; 06-18-2015 at 07:56 PM.

  4. #94
    Player
    Malusion's Avatar
    Join Date
    Apr 2014
    Posts
    106
    Character
    Eva Nyammat
    World
    Balmung
    Main Class
    Arcanist Lv 85
    Quote Originally Posted by kacka View Post
    snip
    People having problems logging in when the servers are meant to be back up is unexpected extended downtime, this is scheduled and expected.

    For an example of when there was unexpected problems for a prolonged time, take right as Realm Reborn launched, where we did get compensation in the form of a week free sub time.
    (13)

  5. #95
    Player
    LlenCoram's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    1,593
    Character
    Llen Coram
    World
    Sargatanas
    Main Class
    Fisher Lv 100
    You know how most customer service lines say "This call will be recorded for blah blah blah" at the beginning? I really really want to hear the recording for this one.

    "Hello, I'd like to be reimbursed for my lost game time on the 18th of June, 201- Yes. Yes I know there's an expansion, but I pai- Yes. No, I understand. Yes, 43 cents. Why are you laughing? I demand that I get my mone- Hello?"
    (14)

  6. #96
    Player
    Hyrist's Avatar
    Join Date
    Oct 2011
    Location
    Next to a dead Snurble.
    Posts
    1,969
    Character
    Lin Celistine
    World
    Goblin
    Main Class
    Dragoon Lv 90
    Quote Originally Posted by Sessurea View Post
    heres 35 cents. Enjoy your compensation.
    She still has to compensate you in return for shipping and handling.
    (2)

  7. #97
    Player
    kacka's Avatar
    Join Date
    Jun 2015
    Posts
    6
    Character
    Ice Lord
    World
    Hyperion
    Main Class
    Thaumaturge Lv 23
    Quote Originally Posted by kacka View Post
    snip
    it was 12 days free
    (1)

  8. #98
    Player
    Pence's Avatar
    Join Date
    Jul 2011
    Location
    Limsa Lominsa
    Posts
    1,455
    Character
    Bravo Whiskey
    World
    Ravana
    Main Class
    Arcanist Lv 90
    I find this a completely reasonable request.

    ...

    They should also have compensation for the extra $ I'll spend on internet data to download Heavensward. And also compensate me on an individual basis for the money I spent buying Heavensward.

    Also OP I would like YOU to compensate everyone in this thread for the time we wasted reading your thread.
    (6)

  9. #99
    Player
    Stormrider's Avatar
    Join Date
    Sep 2013
    Posts
    668
    Character
    Storm Rider
    World
    Balmung
    Main Class
    Miner Lv 60
    To the people that wonder about entitlement hounds. A lot of retailers have it in their head to pay people to shut up and go away. They do not want to satisfy or help you. This has lead to a large percentage of North Americans at least that they think they are entitled to the moon. Heaven forbid they don't have your super mocha whatever. I have to stand and listen to you yell at the cashier and the manager

    It is fine to expect quality and prompt services within a companies means. Now I have no idea about how that works for major software and hardware upgrades. But when they do structural work for phone lines, power lines, or any major utility we are notified in a reasonable amount of time and are entitled to nothing.
    (3)

  10. #100
    Player
    Gilraen's Avatar
    Join Date
    May 2012
    Location
    Gridania
    Posts
    2,489
    Character
    Gilraen Bior
    World
    Midgardsormr
    Main Class
    Archer Lv 70
    Square isn't shy about giving compensation when it's due. During the mess that was the original launch week they compensated us with an extra week of free play time. But that was an issue they weren't prepared for nor anticipating. I mean, how could they when the previous incarnation was bleeding players like a sieve. This is not that. This is scheduled, and well in advance I might add. Heck, months if you count the very announcement of the launch date and Early Access. This attitude that any downtime must be compensated is the very image of entitlement.

    Append: This is also beating a dead horse as the originator stopped posting on page 1.
    (5)

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