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  1. #1
    Player
    Akulious's Avatar
    Join Date
    Jun 2015
    Posts
    11
    Character
    Alto Akuma
    World
    Coeurl
    Main Class
    Warrior Lv 30

    Any plans for compensaion due to a full 24 hours with inability to play?

    I just resubscribed this week and found out that I'll already be down a day from what I paid. So is the company being proactive and giving each member currently subscribed that day free? Or is the plan more reactive and providing compensation on an individual basis?
    (1)

  2. #2
    Player
    Musashidon's Avatar
    Join Date
    Aug 2013
    Posts
    1,788
    Character
    Blackmage Vivi
    World
    Leviathan
    Main Class
    Gladiator Lv 100
    the compensation is all the additions heavensward is bringing.
    (236)

  3. #3
    Player Bhuni's Avatar
    Join Date
    Aug 2013
    Posts
    198
    Character
    Hugo Fact
    World
    Odin
    Main Class
    Summoner Lv 90
    >________>
    (97)

  4. #4
    Player
    Shadowsun's Avatar
    Join Date
    Aug 2013
    Location
    Girdania
    Posts
    179
    Character
    Iselia Shadowsun
    World
    Excalibur
    Main Class
    Fisher Lv 50
    Quote Originally Posted by Akulious View Post
    I just resubscribed this week and found out that I'll already be down a day from what I paid. So is the company being proactive and giving each member currently subscribed that day free? Or is the plan more reactive and providing compensation on an individual basis?
    Pretty certain maintenance times are included in the contract of the subscription.
    (157)

  5. #5
    Player
    Ignnis's Avatar
    Join Date
    Aug 2013
    Posts
    541
    Character
    Ignis Inferne
    World
    Cerberus
    Main Class
    Conjurer Lv 70
    Your compensation is an entire expansions worth on content with (hopefully due to the time they're taking to check the servers) "minimal" server issues.
    (31)

  6. #6
    Player
    Yuri_Hyuga's Avatar
    Join Date
    May 2015
    Posts
    123
    Character
    Yuri Hyuga
    World
    Coeurl
    Main Class
    Pugilist Lv 50
    You shouldn't be compensated.

    Such preparation is common practice for an MMO expansion.

    Servers need to be profusely worked upon & diagnosed prior to such a massive intake of players.

    As well, this was announced well in advance... you chose to subscribe during a time in which this emergency maintenance fell... that was your prerogative, they don't owe you.
    (34)

  7. #7
    Player
    Risvertasashi's Avatar
    Join Date
    Apr 2014
    Posts
    4,706
    Character
    Makani Risvertasashi
    World
    Ultros
    Main Class
    Conjurer Lv 50
    For a few days I thought we might get by without someone making this post...
    (110)

  8. #8
    Player
    Shamirah's Avatar
    Join Date
    Aug 2013
    Posts
    347
    Character
    Shamirah Zullya
    World
    Moogle
    Main Class
    Arcanist Lv 59
    No they won't. Why would they ?
    (18)

  9. #9
    Player
    Caiera's Avatar
    Join Date
    May 2014
    Location
    Ul'Dah
    Posts
    194
    Character
    Caiera Su'mara
    World
    Masamune
    Main Class
    White Mage Lv 90
    are you referring to the 24 hour maintenence because of the Very big Heavensward expansion that is coming on the 19th?
    (9)

  10. #10
    Player
    Akulious's Avatar
    Join Date
    Jun 2015
    Posts
    11
    Character
    Alto Akuma
    World
    Coeurl
    Main Class
    Warrior Lv 30
    So according to the forums here, it seems it is reactive and on an individual basis. Thank you.
    (0)

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