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  1. 09-18-2014 03:48 AM #1
    Freyar
    Player
    Freyar's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    605
    Character
    Ostrogniew Radlutasch
    World
    Balmung
    Main Class
    Sage Lv 90
    Quote Originally Posted by Hvinire View Post
    I apologize that you had issues with the site or the promo code. From our viewing position, all VIP transfers available went into 'pending' status within 30 seconds after 10:30 a.m. PDT. Some tickets did get released back into the system after 15 minutes had passed, and almost immediately reentered 'pending' status.

    I certainly understand how anyone who was unable to get a ticket could be frustrated. We'll of course do our best to ensure that all guests, regardless of being VIP, have an enjoyable time at Fan Festival 2014.
    Unacceptable. How does one cancel a VIP upgrade if thier party has been spilt by this messed up process?
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  2. 09-18-2014 03:50 AM #2
    Rex
    Player Rex's Avatar
    Join Date
    Apr 2011
    Location
    Gridania
    Posts
    1,126
    Character
    Rex Xylon
    World
    Hyperion
    Main Class
    Lancer Lv 90
    Quote Originally Posted by Freyar View Post
    Unacceptable. How does one cancel a VIP upgrade if thier party has been spilt by this messed up process?
    Messed up process? You can't tell anyone that you didn't expect it to go quick....
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  3. 09-18-2014 03:52 AM #3
    Freyar
    Player
    Freyar's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    605
    Character
    Ostrogniew Radlutasch
    World
    Balmung
    Main Class
    Sage Lv 90
    Quote Originally Posted by Rex View Post
    Messed up process? You can't tell anyone that you didn't expect it to go quick....
    I did expect it to go fast, but not split party.
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