VIP Tickets! What do you think? (NA Fan Fest)

[Eldaena]

I was able to upgrade both mine and my husband's ticket, I just had to do them separately since they're individual tickets, so I had two tabs open, one for mine and one for his.

That's my point. That there was actually a chance that you both didn't get upgraded even if the tickets were purchased under the same account seems like a bad decision. Now there are people out there like me who purchased 3 tickets and only have 1 upgraded.

[Cutriss]

I was able to upgrade both mine and my husband's ticket, I just had to do them separately since they're individual tickets, so I had two tabs open, one for mine and one for his.

Precisely this.

I was at a convention with absolutely godawful wireless that kept cutting out every few minutes. I had two tabs open at the code renewal page. As soon as one started swirling longer than the 1 second it took to invalidate the code, I switched tabs and hit Submit in the other. I wasn't sure if the network was cutting out, so I immediately opened another tab to check connectivity. It was working fine, and then the Eventbrite pages loaded. Got both tickets.

Hell, I even found some random event to donate $1 to so that I could get my credit card info pre-saved into Eventbrite in case that was going to be a problem.

It was the same thing with the initial ticket purchase - people complaining they either couldn't get hotel rooms or that they had already booked airfare. Some people are just terrible at planning. I had my hotel booked the day FanFest was announced - I can always cancel - and I didn't book my non-refundable airfare until I had quadruple-confirmation that I got my tickets.

Bad planners.

I know Eventbrite has its faults and such. The "split party" thing is Eventbrite's fault, not Square's. Yeah, the voucher code should've been case-insensitive and all that, but plan on it not being the case. Don't leave this stuff to chance.

And as an aside, you can't lay this one on Eventbrite being unable to handle the load. The only people going for this are people that already had tickets. Plenty of people did not get tickets. Those people weren't hammering the system again.

[_pops]

VIP transfers are now officially sold out.

I apologize for any aggravation but the numerous messages that have been posted were only indicating that others got in ahead of you and thus tickets went into a 'pending' mode while their purchases were complete.

It would also have been a nice indicator to mention that the promo code was case sensitive as I and many others were getting a "invalid code" error. I was following the email instructions indicated and I was left without getting an upgrade due to this problem.

[Yukina_Kori]

VIP transfers are now officially sold out.

I apologize for any aggravation but the numerous messages that have been posted were only indicating that others got in ahead of you and thus tickets went into a 'pending' mode while their purchases were complete.

I spammed the site 10 min prior to the noted time and still didnt get any chance to get my tickets. Ive read on forums that people were able to get their tickets up to 5 minutes before the allowed time. Not cool.

[Hvinire]

Ive read on forums that people were able to get their tickets up to 5 minutes before the allowed time. Not cool.

I can assure you that didn't happen.

[Fuma]

I spammed the site 10 min prior to the noted time and still didnt get any chance to get my tickets. Ive read on forums that people were able to get their tickets up to 5 minutes before the allowed time. Not cool.

If you were spamming 10 minutes prior and you're claiming people were getting them 5 minutes before the allotted time then what's your compliant? You were there for the entire duration even the "sneaky" 5 minutes beforehand. You just didn't get in, plain and simple.

[Hvinire]

The site has been operating without any errors thus far. 1 ticket remains in pending status, as soon as its bought I'll call it sold out. In the meantime, your best bet is to continue to try to get it should it be released.

[Leash]

My screen hasn’t changed at all, it still shows nothing since 10:30am. Even with refreshing and browser changing.

[Isus]

The site has been operating without any errors thus far. 1 ticket remains in pending status, as soon as its bought I'll call it sold out. In the meantime, your best bet is to continue to try to get it should it be released.

I'm sorry, but this is not true. I've been trying the promo code since 10:30am and have been getting "invalid promo code". I've copied from my email, from the FAQ site, and even hand typed it with ZERO luck. Not gonna lie, really disappointed in this experience...my first con and it's already off to an aggrivating start....

[Sevokevo_Royuki]

I'm sorry, but this is not true. I've been trying the promo code since 10:30am and have been getting "invalid promo code". I've copied from my email, from the FAQ site, and even hand typed it with ZERO luck. Not gonna lie, really disappointed in this experience...my first con and it's already off to an aggrivating start....

Promo Code all Caps? Make sure you have the NA Ticket not the EU...?