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  1. #1
    Player
    Isus's Avatar
    Join Date
    Aug 2011
    Location
    Uldah
    Posts
    59
    Character
    Dyonisus Rugeria
    World
    Hyperion
    Main Class
    Conjurer Lv 60
    Quote Originally Posted by Hvinire View Post
    VIP transfers are now officially sold out.

    I apologize for any aggravation but the numerous messages that have been posted were only indicating that others got in ahead of you and thus tickets went into a 'pending' mode while their purchases were complete.
    Actually, my message was specifically stating there was a flaw or issue with either the site or your Promo Code. I know you are only the messenger but the message "sorry you were too late" is insulting considering I'm using the info SE provided and it still did not work....not becuase I was too late, but because it simply did not work.

    Sorry if my venom is pointed at you Hvinire...I know you are only doing your job. Just super frustrated.
    (2)

  2. #2
    Community Rep Hvinire's Avatar
    Join Date
    Mar 2011
    Posts
    256
    Quote Originally Posted by Isus View Post
    Actually, my message was specifically stating there was a flaw or issue with either the site or your Promo Code
    I apologize that you had issues with the site or the promo code. From our viewing position, all VIP transfers available went into 'pending' status within 30 seconds after 10:30 a.m. PDT. Some tickets did get released back into the system after 15 minutes had passed, and almost immediately reentered 'pending' status.

    I certainly understand how anyone who was unable to get a ticket could be frustrated. We'll of course do our best to ensure that all guests, regardless of being VIP, have an enjoyable time at Fan Festival 2014.
    (7)
    Robert "Hvinire" Peeler - Community Team

  3. #3
    Player
    Eldaena's Avatar
    Join Date
    Mar 2011
    Location
    Ivalice
    Posts
    1,243
    Character
    Eldaena Vonxandria
    World
    Excalibur
    Main Class
    Conjurer Lv 90
    Quote Originally Posted by Hvinire View Post
    I apologize that you had issues with the site or the promo code. From our viewing position, all VIP transfers available went into 'pending' status within 30 seconds after 10:30 a.m. PDT. Some tickets did get released back into the system after 15 minutes had passed, and almost immediately reentered 'pending' status.

    I certainly understand how anyone who was unable to get a ticket could be frustrated. We'll of course do our best to ensure that all guests, regardless of being VIP, have an enjoyable time at Fan Festival 2014.
    Okay, but I'd rather not have my group separated by standard and VIP status. Can I relinquish my VIP status to give to someone else or possibly upgrade the other two tickets? It seems like a bad design here.
    (1)

  4. #4
    Player
    Serileth's Avatar
    Join Date
    Aug 2014
    Posts
    44
    Character
    Seri Lethanae
    World
    Behemoth
    Main Class
    Conjurer Lv 60
    Quote Originally Posted by Eldaena View Post
    Okay, but I'd rather not have my group separated by standard and VIP status. Can I relinquish my VIP status to give to someone else or possibly upgrade the other two tickets? It seems like a bad design here.
    If you can I would gladly take it from you! It's only me and my husband and i'd hate to be split from him.
    (1)

  5. #5
    Player
    Freyar's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    605
    Character
    Ostrogniew Radlutasch
    World
    Balmung
    Main Class
    Sage Lv 90
    Quote Originally Posted by Hvinire View Post
    I apologize that you had issues with the site or the promo code. From our viewing position, all VIP transfers available went into 'pending' status within 30 seconds after 10:30 a.m. PDT. Some tickets did get released back into the system after 15 minutes had passed, and almost immediately reentered 'pending' status.

    I certainly understand how anyone who was unable to get a ticket could be frustrated. We'll of course do our best to ensure that all guests, regardless of being VIP, have an enjoyable time at Fan Festival 2014.
    Unacceptable. How does one cancel a VIP upgrade if thier party has been spilt by this messed up process?
    (1)

  6. #6
    Player Rex's Avatar
    Join Date
    Apr 2011
    Location
    Gridania
    Posts
    1,126
    Character
    Rex Xylon
    World
    Hyperion
    Main Class
    Lancer Lv 90
    Quote Originally Posted by Freyar View Post
    Unacceptable. How does one cancel a VIP upgrade if thier party has been spilt by this messed up process?
    Messed up process? You can't tell anyone that you didn't expect it to go quick....
    (1)

  7. #7
    Player
    Freyar's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    605
    Character
    Ostrogniew Radlutasch
    World
    Balmung
    Main Class
    Sage Lv 90
    Quote Originally Posted by Rex View Post
    Messed up process? You can't tell anyone that you didn't expect it to go quick....
    I did expect it to go fast, but not split party.
    (1)

  8. #8
    Player Rex's Avatar
    Join Date
    Apr 2011
    Location
    Gridania
    Posts
    1,126
    Character
    Rex Xylon
    World
    Hyperion
    Main Class
    Lancer Lv 90
    Quote Originally Posted by Hvinire View Post
    I apologize that you had issues with the site or the promo code. From our viewing position, all VIP transfers available went into 'pending' status within 30 seconds after 10:30 a.m. PDT. Some tickets did get released back into the system after 15 minutes had passed, and almost immediately reentered 'pending' status.

    I certainly understand how anyone who was unable to get a ticket could be frustrated. We'll of course do our best to ensure that all guests, regardless of being VIP, have an enjoyable time at Fan Festival 2014.
    Man...I got lucky this time. Immediately when 10:30am struck (Ramuh pun intended) I clicked ENTER PROMO CODE and got right in. The first time anything like this has gone smoothly for me.
    (0)

  9. #9
    Player
    JigsawComplex's Avatar
    Join Date
    Aug 2013
    Posts
    35
    Character
    Andelor Reinhardt
    World
    Sargatanas
    Main Class
    Gladiator Lv 60
    Quote Originally Posted by Hvinire View Post
    I apologize that you had issues with the site or the promo code. From our viewing position, all VIP transfers available went into 'pending' status within 30 seconds after 10:30 a.m. PDT. Some tickets did get released back into the system after 15 minutes had passed, and almost immediately reentered 'pending' status.

    I certainly understand how anyone who was unable to get a ticket could be frustrated. We'll of course do our best to ensure that all guests, regardless of being VIP, have an enjoyable time at Fan Festival 2014.
    So can you ensure that Yoshi P might be willing to autograph some things for the people who didn't get VIP?
    (0)

  10. #10
    Player
    Forte's Avatar
    Join Date
    Dec 2011
    Posts
    139
    Character
    Solumbum Hircine
    World
    Sargatanas
    Main Class
    Summoner Lv 70
    Quote Originally Posted by JigsawComplex View Post
    So can you ensure that Yoshi P might be willing to autograph some things for the people who didn't get VIP?
    probly not since its a perk of spending 80 more but can always ask some one who is a vip to have it signed for you pretty sure some one out of the 250 would be willing to do it i wouldnt mind if it was so important to some one to have an item signed
    (0)

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