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  1. #1
    Player
    Freyar's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    605
    Character
    Ostrogniew Radlutasch
    World
    Balmung
    Main Class
    Sage Lv 90
    Quote Originally Posted by Hvinire View Post
    I apologize that you had issues with the site or the promo code. From our viewing position, all VIP transfers available went into 'pending' status within 30 seconds after 10:30 a.m. PDT. Some tickets did get released back into the system after 15 minutes had passed, and almost immediately reentered 'pending' status.

    I certainly understand how anyone who was unable to get a ticket could be frustrated. We'll of course do our best to ensure that all guests, regardless of being VIP, have an enjoyable time at Fan Festival 2014.
    Unacceptable. How does one cancel a VIP upgrade if thier party has been spilt by this messed up process?
    (1)

  2. #2
    Player Rex's Avatar
    Join Date
    Apr 2011
    Location
    Gridania
    Posts
    1,126
    Character
    Rex Xylon
    World
    Hyperion
    Main Class
    Lancer Lv 90
    Quote Originally Posted by Freyar View Post
    Unacceptable. How does one cancel a VIP upgrade if thier party has been spilt by this messed up process?
    Messed up process? You can't tell anyone that you didn't expect it to go quick....
    (1)

  3. #3
    Player
    Freyar's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    605
    Character
    Ostrogniew Radlutasch
    World
    Balmung
    Main Class
    Sage Lv 90
    Quote Originally Posted by Rex View Post
    Messed up process? You can't tell anyone that you didn't expect it to go quick....
    I did expect it to go fast, but not split party.
    (1)

  4. #4
    Player Rex's Avatar
    Join Date
    Apr 2011
    Location
    Gridania
    Posts
    1,126
    Character
    Rex Xylon
    World
    Hyperion
    Main Class
    Lancer Lv 90
    Quote Originally Posted by Hvinire View Post
    I apologize that you had issues with the site or the promo code. From our viewing position, all VIP transfers available went into 'pending' status within 30 seconds after 10:30 a.m. PDT. Some tickets did get released back into the system after 15 minutes had passed, and almost immediately reentered 'pending' status.

    I certainly understand how anyone who was unable to get a ticket could be frustrated. We'll of course do our best to ensure that all guests, regardless of being VIP, have an enjoyable time at Fan Festival 2014.
    Man...I got lucky this time. Immediately when 10:30am struck (Ramuh pun intended) I clicked ENTER PROMO CODE and got right in. The first time anything like this has gone smoothly for me.
    (0)

  5. #5
    Player
    JigsawComplex's Avatar
    Join Date
    Aug 2013
    Posts
    35
    Character
    Andelor Reinhardt
    World
    Sargatanas
    Main Class
    Gladiator Lv 60
    Quote Originally Posted by Hvinire View Post
    I apologize that you had issues with the site or the promo code. From our viewing position, all VIP transfers available went into 'pending' status within 30 seconds after 10:30 a.m. PDT. Some tickets did get released back into the system after 15 minutes had passed, and almost immediately reentered 'pending' status.

    I certainly understand how anyone who was unable to get a ticket could be frustrated. We'll of course do our best to ensure that all guests, regardless of being VIP, have an enjoyable time at Fan Festival 2014.
    So can you ensure that Yoshi P might be willing to autograph some things for the people who didn't get VIP?
    (0)

  6. #6
    Player
    Forte's Avatar
    Join Date
    Dec 2011
    Posts
    139
    Character
    Solumbum Hircine
    World
    Sargatanas
    Main Class
    Summoner Lv 70
    Quote Originally Posted by JigsawComplex View Post
    So can you ensure that Yoshi P might be willing to autograph some things for the people who didn't get VIP?
    probly not since its a perk of spending 80 more but can always ask some one who is a vip to have it signed for you pretty sure some one out of the 250 would be willing to do it i wouldnt mind if it was so important to some one to have an item signed
    (0)

  7. #7
    Player
    Isus's Avatar
    Join Date
    Aug 2011
    Location
    Uldah
    Posts
    59
    Character
    Dyonisus Rugeria
    World
    Hyperion
    Main Class
    Conjurer Lv 60
    Quote Originally Posted by Hvinire View Post
    I apologize that you had issues with the site or the promo code. From our viewing position, all VIP transfers available went into 'pending' status within 30 seconds after 10:30 a.m. PDT. Some tickets did get released back into the system after 15 minutes had passed, and almost immediately reentered 'pending' status.

    I certainly understand how anyone who was unable to get a ticket could be frustrated. We'll of course do our best to ensure that all guests, regardless of being VIP, have an enjoyable time at Fan Festival 2014.
    Thanks Hvinire. Still looking forward to the festival and meeting some of my FC mates IRL...just said I won't get my CE signed by the dev team. Oh well, such is life. Happy adventuring!
    (2)

  8. #8
    Player
    Yurimi's Avatar
    Join Date
    Apr 2012
    Posts
    661
    Character
    Nixi Sarcia
    World
    Leviathan
    Main Class
    Astrologian Lv 70
    Quote Originally Posted by Isus View Post
    Thanks Hvinire. Still looking forward to the festival and meeting some of my FC mates IRL...just said I won't get my CE signed by the dev team. Oh well, such is life. Happy adventuring!
    I like this outlook who knows maybe even without a VIP ticket you can catch him somewhere coming off a panel or such and just say hey i really love your game it would mean a lot to me if I could get you to sign this. VIP or not I am looking forward to meeting up with a lot of people at this event even though not all of us are one or the other. I am sure it will be great fun.
    (2)

  9. #9
    Player
    Princess_Rosilee's Avatar
    Join Date
    Apr 2014
    Posts
    130
    Character
    Princess Rosilee
    World
    Gilgamesh
    Main Class
    Conjurer Lv 60
    D: I managed to get my ticket almost instantly on my phone while waiting for my plane,
    My boyfriend had a heck of a lot of trouble cause he accidentally clicked the wrong ticket and was locked in on my ticket. He managed to pick his same ticket back up as soon as it dropped and we'll both be a attending as VIPs.
    So relieved. This truly was horrible. I feel sorry for everyone who couldn't upgrade or only upgraded one. :/
    (0)

  10. #10
    Player
    Freyar's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    605
    Character
    Ostrogniew Radlutasch
    World
    Balmung
    Main Class
    Sage Lv 90
    I hope a more satisfying solution comes up.
    (0)

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