
Unacceptable. How does one cancel a VIP upgrade if thier party has been spilt by this messed up process?I apologize that you had issues with the site or the promo code. From our viewing position, all VIP transfers available went into 'pending' status within 30 seconds after 10:30 a.m. PDT. Some tickets did get released back into the system after 15 minutes had passed, and almost immediately reentered 'pending' status.
I certainly understand how anyone who was unable to get a ticket could be frustrated. We'll of course do our best to ensure that all guests, regardless of being VIP, have an enjoyable time at Fan Festival 2014.
Man...I got lucky this time. Immediately when 10:30am struck (Ramuh pun intended) I clicked ENTER PROMO CODE and got right in. The first time anything like this has gone smoothly for me.I apologize that you had issues with the site or the promo code. From our viewing position, all VIP transfers available went into 'pending' status within 30 seconds after 10:30 a.m. PDT. Some tickets did get released back into the system after 15 minutes had passed, and almost immediately reentered 'pending' status.
I certainly understand how anyone who was unable to get a ticket could be frustrated. We'll of course do our best to ensure that all guests, regardless of being VIP, have an enjoyable time at Fan Festival 2014.

So can you ensure that Yoshi P might be willing to autograph some things for the people who didn't get VIP?I apologize that you had issues with the site or the promo code. From our viewing position, all VIP transfers available went into 'pending' status within 30 seconds after 10:30 a.m. PDT. Some tickets did get released back into the system after 15 minutes had passed, and almost immediately reentered 'pending' status.
I certainly understand how anyone who was unable to get a ticket could be frustrated. We'll of course do our best to ensure that all guests, regardless of being VIP, have an enjoyable time at Fan Festival 2014.

probly not since its a perk of spending 80 more but can always ask some one who is a vip to have it signed for you pretty sure some one out of the 250 would be willing to do it i wouldnt mind if it was so important to some one to have an item signed

Thanks Hvinire. Still looking forward to the festival and meeting some of my FC mates IRL...just said I won't get my CE signed by the dev team. Oh well, such is life. Happy adventuring!I apologize that you had issues with the site or the promo code. From our viewing position, all VIP transfers available went into 'pending' status within 30 seconds after 10:30 a.m. PDT. Some tickets did get released back into the system after 15 minutes had passed, and almost immediately reentered 'pending' status.
I certainly understand how anyone who was unable to get a ticket could be frustrated. We'll of course do our best to ensure that all guests, regardless of being VIP, have an enjoyable time at Fan Festival 2014.


I like this outlook who knows maybe even without a VIP ticket you can catch him somewhere coming off a panel or such and just say hey i really love your game it would mean a lot to me if I could get you to sign this. VIP or not I am looking forward to meeting up with a lot of people at this event even though not all of us are one or the other. I am sure it will be great fun.

D: I managed to get my ticket almost instantly on my phone while waiting for my plane,
My boyfriend had a heck of a lot of trouble cause he accidentally clicked the wrong ticket and was locked in on my ticket. He managed to pick his same ticket back up as soon as it dropped and we'll both be a attending as VIPs.
So relieved. This truly was horrible. I feel sorry for everyone who couldn't upgrade or only upgraded one. :/

I hope a more satisfying solution comes up.
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