Enough

[Bluevann]

While I don't think the game should be changed so that the fight cannot be lost, I feel a tweak or two to the difficulty would be helpful. Not all players have the reflexes of an air force pilot. I know an autistic player who has been my friend since when I started FFXI in 2006. In FFXI, though with slightly slower reaction than other players, as a back line DD he could still do endgame content. Here instead, where everything is based on position and screwing up one time can call for failure, he is pretty much banished from HM primal fights, and possibly other content I am yet unaware of (I'm only lv45). It took me a month to find people able to help him with titan Story Mode, because he kept getting kicked for not dodging landslide in time. As much as it is our responsibility to play at our best, SE should remember about this kind of players too. To pay other players with gil to do the game for you while you're forced to sit back and watch can feel humiliating.

[Aurakol]

I like trains

There's always going to be someone who is left out, they can't cater to everyone. Don't get me wrong I feel bad for your friend, but it's a very delicate balance between just hard enough and trivial. While I'm sure that the HM primals will eventually be trivial to the majority, the game is still new in its current state so I can't see that reasonably happening at this point in time. Best I can say is for your friend to try to enjoy the other aspects of the game until it is adjusted down to a level he is able to handle.

And again I do feel bad, it's just that's how things work nowadays.