Can't Login - Compensation

[DTL]

Stepping away for a bit and 6 days are completely different. They increased trial as an apology? No they gave us back our days we didn't play that we are entitled to.

[feesh]

Since launch it's been 6 days

+2 days early access, +2 days since the 'fix' isn't coming until Wednesday, +2858729587638 days since you can bet your last dollar they won't have it fixed yet.

[Synol]

You only paid for the game no one has paid the monthly yet so your entitled to nothing get over it, it's just a game

Actually 30 days of play time was part of what you purchased and therefore it should be usable for those 30 days.

But hey, don't let me or logic get in the way of your stupidity.

[ThePudge]

So, technically you haven't lost any time then. You sitting at the computer mashing the "0" key to try and get in--knowing that they're having these issues is your choice.
If you want to demand something more than what you've been given and SE replies with a picture of Yoshi giving you the middle finger and flat out telling you "No, not gonna happen, quit whining," I believe you can complain at that point.

[Gazille]

Grow up, everyone is getting these problems. I hate them as much as the next person, But I know they will fix it eventually so I don't mind waiting. If you are that upset, Don't subscribe until its fixed.

[Synol]

So, technically you haven't lost any time then. You sitting at the computer mashing the "0" key to try and get in--knowing that they're having these issues is your choice.
If you want to demand something more than what you've been given and SE replies with a picture of Yoshi giving you the middle finger and flat out telling you "No, not gonna happen, quit whining," I believe you can complain at that point.

See this guy lets nothing get in the way of his stupidity. You paid for 30 days of service. If you don't get 30 days of service you didn't get what you paid for.

[Skrem]

What it boils down to is what does SE value. Players aren't dumb and we don't forget these things. How they handle this will affect their entire business model right to the end.
Yes it's a Final Fantasy title, but the running joke : Wouldn't "Final" Fantasy have ended with the first one?

It's very fair to say that players are owed additional value points to make up for this failed "official" release. I feel bad for even people who want to download digital copies and aren't able to because of suspended downloads. There is absolutely no excuse they can make that will compensate players for the trouble they are having trying to get online.

It's 8:30am here, I thought for sure if I woke up early I would get on to the NA servers. I get 1017 before I even see my character screen, and 2002 before I get to click start.
They did announce that the big maintenance to deal with this is tomorrow, and thats great, but It's been a week and I've managed to get my Legacy character from level 18 to 19, earn 3000 Gil, and create 2 macros. For all my time and effort trying to log in, I've done less in one week than most people would do in an hour. Simply because of AFK'ers.

I think extended the free period for a week is a no brainer. Also I completely agree that players deserve additional compensation for the headache they have experienced from this.

I was even shocked to see that when I logged in, my 24 conjurer was 18 and I had gear I was unable to wear that I was clearly wearing before. So on top of modifying my character based on the new item/class/job systems I can't even log in to catch up to my FC who are all early access people and 50/50/50/50/50/50/50s.
I hope for the sake of this games future that they handle the results of this last week delicately.

[ThePudge]

See this guy lets nothing get in the way of his stupidity. You paid for 30 days of service. If you don't get 30 days of service you didn't get what you paid for.

You paid for the game. Not 30 days of service. The 30 days was given to you. If you look on your account page, it says "30 days trial period."

This is a gift to you. You lost a week so far(barring early access, which was also a bonus for pre-ordering. I've seen so many people saying they paid for early access, it drives me crazy) and they're giving you another week of free trial period. Do you not understand what that means? That still means you're not paying for any game time until that trial period is over! Huzzah! -- Wait, do people still not understand that?

[Skrem]

compensation - something, typically money, awarded to someone as a recompense for loss, injury, or suffering.

resetting your free trial is all the compensation they need to do. To say you need more than that..... cry us all a river.

Loss=Time - one week of it in fact. Recompense: They extend us the week we lost. Cool move.
Injury=Time - Most of us have high value on the time we extend to our activities around us. This causes us pain when the method with which we CHOOSE to spend our time tells us "Sorry, the world is full and there is no Que active to log in - ever".
Suffering=Emotional attachment that we have to our spare time is enormous. People work very hard to earn money, time off, entertainment. Sure, we are on a free period at the moment, and that great, but what matters is the time we have been afforded to lose due to their negligence and "miscalculations" as Yoshi put it.

Now from my understand, Compensation is required to meet the fair value of the claimed loss, injury, or suffering. Since I make 50 dollars an hour at work, is it fair to assume that the 21 hours in the last 3 days I've expended on my weekend to log in should adequate me 1050 dollars of value? We aren't asking for a free lifetime subscription, but we would like our TIME to be worth something to SE enough to offer recompense for the suffering and loss we have experienced. It's not much to ask to be valued as individuals and investors of their company and game.

My sentiments, anyway.
Cheers

[bigsw43]

Square Enix is a multi-million dollar transnational corporation who employs mainly brilliant individuals. Particularly in light of the issues experienced during Beta testing, SE was fully cognizant that all of these problems were occurring and would continue to occur. They were unwilling to do they right thing and delay the launch. Following launch, the issues simply compounded. SE knew the influx of thousands more players to already overwhelmed servers would result in just such problems as we now experience. The unwillingness or inability of SE to kick idle players is unconscionable. PS3 users, who are forced to pay more initially bear the brunt of hundreds of PC users running their computers endlessly, an activity that would damage a PS3 motor. Anyone inactive for more than an hour should be immediately removed from the server. In addition to not being able to play a RELEASED video game, the assurances by SE made regarding early access, etc. are enough for consumers to feel cheated. SE did not meet their obligation to consumers and continue to fail to do so. SE is obligated to compensate those consumers for the time and trouble they have experienced due to SE's faulty assurances. This is a purchased product. It must work, or the consumer must be made whole, period. Video games are specifically manufactured for the convenient enjoyment of people. While the game is admittedly spectacular, the experience so far can be described as neither convenient nor enjoyable. While people have been putting up with this garbage for a couple weeks, it will soon get extremely tiring, and SE will lose more potential subscriptions than they already have. Anyone defending SE's position knows nothing about business. Don't take my money for a service you don't plan to provide. Everyone who paid for the game paid for working service as well.