Can't Login - Compensation

[DarkSphere]

You only paid for the game no one has paid the monthly yet so your entitled to nothing get over it, it's just a game

I don't think that's true you can buy packages for months of service....

[DTL]

Stepping away for a bit and 6 days are completely different. They increased trial as an apology? No they gave us back our days we didn't play that we are entitled to.

[ThePudge]

So, technically you haven't lost any time then. You sitting at the computer mashing the "0" key to try and get in--knowing that they're having these issues is your choice.
If you want to demand something more than what you've been given and SE replies with a picture of Yoshi giving you the middle finger and flat out telling you "No, not gonna happen, quit whining," I believe you can complain at that point.

[Synol]

So, technically you haven't lost any time then. You sitting at the computer mashing the "0" key to try and get in--knowing that they're having these issues is your choice.
If you want to demand something more than what you've been given and SE replies with a picture of Yoshi giving you the middle finger and flat out telling you "No, not gonna happen, quit whining," I believe you can complain at that point.

See this guy lets nothing get in the way of his stupidity. You paid for 30 days of service. If you don't get 30 days of service you didn't get what you paid for.

[ThePudge]

See this guy lets nothing get in the way of his stupidity. You paid for 30 days of service. If you don't get 30 days of service you didn't get what you paid for.

You paid for the game. Not 30 days of service. The 30 days was given to you. If you look on your account page, it says "30 days trial period."

This is a gift to you. You lost a week so far(barring early access, which was also a bonus for pre-ordering. I've seen so many people saying they paid for early access, it drives me crazy) and they're giving you another week of free trial period. Do you not understand what that means? That still means you're not paying for any game time until that trial period is over! Huzzah! -- Wait, do people still not understand that?

[bigsw43]

You are incorrect. The 30 days of service is not 'given' to me if I receive it only for purchasing a game. In addition, since the game CANNOT BE USED AT ALL without the 'service,' how could the service NOT be included? Are you claiming I paid for a FFXIV paperweight? Preposterous philosophy guy. Go somewhere with tired line of total BS.

[VeriferVenti]

You paid for the game. Not 30 days of service. The 30 days was given to you. If you look on your account page, it says "30 days trial period."

This is a gift to you. You lost a week so far(barring early access, which was also a bonus for pre-ordering. I've seen so many people saying they paid for early access, it drives me crazy) and they're giving you another week of free trial period. Do you not understand what that means? That still means you're not paying for any game time until that trial period is over! Huzzah! -- Wait, do people still not understand that?

I don't really know where to begin with this one. My other post should point out the fallacies in your statement.

The summarize though, it's not a gift. It is part of the initial product and is only offered for marketing purposes. It is a promise made to the consumer upon purchase of the game that said consumer will be given 30 days of access to the game, prior to the requirement of additional payments for continued use. The ToS that accompanies this game does allow for the game to be inaccessible for certain periods of time; however, this clause will only support a few hours or a couple of days. No court in the US will side with the company if the products cannot be accessed for over a week. This time frame includes early access, as this was also part of the promise made to the consumer upon pre-order of the product.

By giving players an extra 7 days, SE is making efforts to avoid legal action. It is not accepting responsibility for the problems that have occurred this past week.

[Sethos]

Okay this is me chiming in.

In My opinion you should feel entitled to and expect additional game time added to your account for every day the game has the severe login troubles it currently has. I think this should be regardless if you were able to log in or not. I fully expect this myself and do not think it to be out of line. I think Square-Enix will do this.

Login issues can be very frustrating and tempers run very high when you feel denied what you think you rightly deserve. That being said I do not think you are entitled to a free month. Sorry that's not how any business works. Would it be nice to offer that to everyone? Yes. Would it help the PR of the game? Undoubtedly. In fact if I was the marketing guy I would be pushing the crap outta giving current active accounts a free month. It's costly sure but the I would argue the benefits and positive pr would greatly outweigh the cost.

That being said You should feel entitled to only the time lost. That's it. To be screaming for more makes you sound like a child throwing a tantrum. The world does not work that way and you should not expect it to.

While I find the login trouble excessively frustrating The time I have been able to play has been some of the most enjoyable I have seen from an mmo since first discovering Warcraft so many years ago. This was just me playing solo.

Square-Enix's Communication on fixes has been the best I have seen from a company. Their turn around time for those fixes not so much though. That being said 6-7 days to apply a fix as complicated as adding additional servers is not terrible. Although I understand why they prioritized new servers over anti-afk features I do not necessarily agree with it. I believe the afk players staying logged into the worlds to avoid the login issues are making the issue infinitely worse. This is why I chose not to do it myself. It may mean I don't get to play (in fact that's exactly what it means) but I will not add to the problem and prevent someone else from playing while I am not playing.

By week 2 most of these issues will be fixed I think. The additional servers will allow new players on and current players somewhere to play but won't fix the currently full worlds (might help a little but the afk players is the issue there) so I don't expect the additional servers to fix my ability to play the character I have invested time in. Maybe they will surprise me and allow free character transfers on Wednesday (This will fix the issue temporarily) or better yet implement a anti-afk feature on that day as well.

That's my rambling about it :-P

[Gazille]

Grow up, everyone is getting these problems. I hate them as much as the next person, But I know they will fix it eventually so I don't mind waiting. If you are that upset, Don't subscribe until its fixed.

[Skrem]

What it boils down to is what does SE value. Players aren't dumb and we don't forget these things. How they handle this will affect their entire business model right to the end.
Yes it's a Final Fantasy title, but the running joke : Wouldn't "Final" Fantasy have ended with the first one?

It's very fair to say that players are owed additional value points to make up for this failed "official" release. I feel bad for even people who want to download digital copies and aren't able to because of suspended downloads. There is absolutely no excuse they can make that will compensate players for the trouble they are having trying to get online.

It's 8:30am here, I thought for sure if I woke up early I would get on to the NA servers. I get 1017 before I even see my character screen, and 2002 before I get to click start.
They did announce that the big maintenance to deal with this is tomorrow, and thats great, but It's been a week and I've managed to get my Legacy character from level 18 to 19, earn 3000 Gil, and create 2 macros. For all my time and effort trying to log in, I've done less in one week than most people would do in an hour. Simply because of AFK'ers.

I think extended the free period for a week is a no brainer. Also I completely agree that players deserve additional compensation for the headache they have experienced from this.

I was even shocked to see that when I logged in, my 24 conjurer was 18 and I had gear I was unable to wear that I was clearly wearing before. So on top of modifying my character based on the new item/class/job systems I can't even log in to catch up to my FC who are all early access people and 50/50/50/50/50/50/50s.
I hope for the sake of this games future that they handle the results of this last week delicately.