Just figured I'd let you guys know this is what I was told from an EU rep. I thought I got the NA chat but those links don't work. Either way, they didn't know which time :\

You: Hello, good morning! I was wondering if this is the NA chat?
SEE Agent Michael: No, this is EU chat.
You: Ah ok. Do you know if there will be anyone on from NA today?
SEE Agent Michael: Yes, there should be later.
You: I see, do you know which time perhaps?
SEE Agent Michael: I do not know exactly I am afraid.