SEE Agent Julien: Hello and thank you for contacting SQUARE ENIX Customer Support. Just a few moments while I review your question, please.
You: Hello?
SEE Agent Julien: Hi you have already contacted us yesterday regarding this issue how can i help you today ?
You: It wasn't regarding this issue, my issue yesterday was about getting my CE moved over to service account 1
You: as mentioned in the ticket, I had to buy collector's edition again to actually use it. When I did so, I didn't get the 30 days.
SEE Agent Julien: Yes i have already expalined to you that you have purcahsed the game twice instead of upgrading your first version there is nothing we can do.
You: but I haven't got the 30 days after buying CE... again.
SEE Agent Julien: Upgrading a version 1 account will not provide you with the 30 days trial.
You: So not only did I have to buy CE again, I have to buy more time as well?
SEE Agent Julien: Ok there are tow things yuou have purcahse a Vof the game thsi give you 30 days trial plus a new service account
your version1 needs to be upgrad to collector if you wish to doit but this will not give you 30 days trial .
You: damn it. who ever made this archaic system needs a swift kick to the head.
You: thanks for the help, and have a nice day.
SEE Agent Julien: Sorry about that i understand your situation. Thank you for visiting our SQUARE ENIX Support Chat line. Take care and have a good day!
In total I'm going to have spent about $162 on this game. $100 for a physical collector's edition, $22 something on the digital upgrade(euro is very strong :/), and $40 on a game time card.