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  1. #5361
    Player
    Matrinka's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    472
    Character
    Jenni Meowmeow
    World
    Gilgamesh
    Main Class
    Bard Lv 90
    I've heard of no one in North America getting their accounts fixed since Friday. SE decided that it was best to take a long holiday weekend after launching a broken game to take a break from listening to angry customers. I mean, really, they're under a lot of stress and need some coping time. We're selfish to expect them to not enjoy their weekend, doing whatever they'd like. /s
    (1)

  2. #5362
    Player
    Seriat's Avatar
    Join Date
    Aug 2013
    Location
    Toronto, Ontario
    Posts
    421
    Character
    Seriat Toren
    World
    Excalibur
    Main Class
    Warrior Lv 60
    Quote Originally Posted by Matrinka View Post
    I've heard of no one in North America getting their accounts fixed since Friday. SE decided that it was best to take a long holiday weekend after launching a broken game to take a break from listening to angry customers. I mean, really, they're under a lot of stress and need some coping time. We're selfish to expect them to not enjoy their weekend, doing whatever they'd like. /s
    Ya, god forbid they fix their broken system so we the -paying- customer can use the service we -paid- for. What an inflated sense of entitlement we NA players must have. /rollseyes
    (2)

  3. #5363
    Player
    Matrinka's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    472
    Character
    Jenni Meowmeow
    World
    Gilgamesh
    Main Class
    Bard Lv 90
    Quote Originally Posted by Seriat View Post
    Ya, god forbid they fix their broken system so we the -paying- customer can use the service we -paid- for. What an inflated sense of entitlement we NA players must have. /rollseyes
    Yes, but NA players are stupid and refuse to learn how to read! Its our own fault for being confused by their convoluted registration pages. I should have known that one account could breed and have little baby accounts. Everyone who bought the game has played MMOs before and should have known exactly what to do.
    (0)

  4. #5364
    Player
    Seriat's Avatar
    Join Date
    Aug 2013
    Location
    Toronto, Ontario
    Posts
    421
    Character
    Seriat Toren
    World
    Excalibur
    Main Class
    Warrior Lv 60
    Quote Originally Posted by Matrinka View Post
    Yes, but NA players are stupid and refuse to learn how to read! Its our own fault for being confused by their convoluted registration pages. I should have known that one account could breed and have little baby accounts. Everyone who bought the game has played MMOs before and should have known exactly what to do.
    LMFAO! They could have avoided the entire issue by using the same SE Secure site that XI players use. That site is very straightforward, easy to navigate and oh ya WORKED PROPERLY!
    (0)

  5. #5365
    Player
    Kasenumi's Avatar
    Join Date
    Aug 2013
    Posts
    58
    Character
    Kirino Kasenumi
    World
    Excalibur
    Main Class
    Conjurer Lv 31
    Quote Originally Posted by Terromi View Post
    I have looked it up for you it was on page 536.
    This is what I've read.
    If you end up not being able to play after buying another it would be a waste of money.

    Just trying to warn you
    Well that is pretty damn crappy. Hecka sour about that.
    (0)

  6. #5366
    Player
    Kasenumi's Avatar
    Join Date
    Aug 2013
    Posts
    58
    Character
    Kirino Kasenumi
    World
    Excalibur
    Main Class
    Conjurer Lv 31
    Quote Originally Posted by Seriat View Post
    LMFAO! They could have avoided the entire issue by using the same SE Secure site that XI players use. That site is very straightforward, easy to navigate and oh ya WORKED PROPERLY!
    That is something I never thought I would see anyone say. Playonline? good?
    (0)

  7. #5367
    Player
    Inquisitor's Avatar
    Join Date
    Aug 2013
    Posts
    172
    Character
    Lamiana Foamfollower
    World
    Exodus
    Main Class
    Culinarian Lv 50
    Quote Originally Posted by Matrinka View Post
    I should have known that one account could breed and have little baby accounts.
    Best description of SE's screwy registration system yet.

    PS: I've played plenty of other MMOs and never seen this sort of 'account within the account' nonsense before.
    (2)

  8. #5368
    Player
    MrTapion's Avatar
    Join Date
    Aug 2013
    Posts
    74
    Character
    Gho Stryde
    World
    Ultros
    Main Class
    Marauder Lv 17
    I don't get why we would need another service account anyway. Whoever at SE thought that was a good idea, is a dumbass.

    Registration for a SE id is free, so if someone for whatever reason did want another account/id, just use another email/id. Wow, there is another account. Simple.

    Nope, they just go ahead, and say hey you got a SE id, awesome. Go ahead, and add service accounts to it, that you most likely won't use. Because we wanna screw you over. Yay.
    (2)

  9. #5369
    Player
    Seriat's Avatar
    Join Date
    Aug 2013
    Location
    Toronto, Ontario
    Posts
    421
    Character
    Seriat Toren
    World
    Excalibur
    Main Class
    Warrior Lv 60
    Quote Originally Posted by Kasenumi View Post
    That is something I never thought I would see anyone say. Playonline? good?
    PoL oh hell no. No, I mean the current version of the Secure SE site. Well laid out, easy to get around, and it's not confusing as hell. Basically in our current situation, we would of click on Reborn Service and got two sub options:

    Register New Code ~> Input code, gets applied to the current XIV account, done
    Register New Payment ~> Input payment form, check duration (30,60,90), pick to auto-renew or not, done

    Back to playing.
    (0)

  10. #5370
    Player
    Juliei's Avatar
    Join Date
    Aug 2013
    Posts
    19
    Character
    Juliei Ty'rahl
    World
    Faerie
    Main Class
    Arcanist Lv 9
    Looks like I am staying in my car bed ALL day. I'm tired of crying on my keyboard.
    (1)

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