Quote Originally Posted by razorpakk View Post
Carl still at the UK CS told me that the issue will be fixed as we want it (by merging the service accounts) but he didn't know how long it will take.
well it seems they are saying different things to different people, in other words CS are as much out of the loop as us

really they have 2 days to fix this or expect a major backlash, at least for the time being we can still play

also CS saying they escalate your ticket, is a way to make you think they have done something and get you off the phone, i wouldn't expect your accounts to be fixed any quicker than the rest of us