Wanted to use live chat since im at work anyway , filled all the required info at EU support site and when i hit "live chat" button it said "currently unavailable" and shows chat staff working hours like 9am - 6pm PST... great i live in EU and its like 6pm+ for me zzzzzz.
Oh and just noticed both of my accounts shows only EA time left , no free days at all, QQ :[

Edit- at least i can see the new ticket at support site ><