Dev's You better answer!

[Firon]

"deal with it" is what some said when FFXIV was released in its abysmal state. "deal with it" is not exactly the right approach when talking about this kind of things, as it gives companies leave to do whatever the hell they want, no matter what they promise or pubblicize, which is obviously bad business.

Losing customer trust doesn't necessarily mean the customers will immediately ragequit, but it does add up, and Square Enix already has a rather extensive history of taking the hammer to their customer's trust in their decision making ability. The sensitive course of action would be to just stop doing that.

Loosing what trust? He said months ago he wanted people who was not playing the game to join, get that through your head. They are taking feed back so what happened with 1.0 wont happen with 2.0 cause you did not get in the alpha, they have plenty of feed back from tons of players.

[Abriael]

And it shouldn't be addressed at all, it's a little silly tbh

A company telling something to its customers and then doing something else is definitely not "silly", not even a little.

Edit: Can't you just be happy for once that Alpha went smoothly, and that the game is on it's way to success? ( I think I'm asking to much on this one)

As a matter of fact. I have no idea if the Alpha went smoothly. Working on blind faith proved a bad choice once already.

Loosing what trust?

When a company tells X to its paying customers and then does Y which happens to be the opposite of X, a percentage of those customers will lose a certain amount of trust in that company. It's a very simple and straightforward marketing rule.

What Yoshida may or may not have said in some obscure interview somewhere doesn't really matter, as the paying customer isn't held to the responsibility or reading every single interview he gives or every forum post he makes. On the other hand, all of those that applied are to read the clauses of the application, which makes it the only applicable rule.

[Firon]

A company telling something to its customers and then doing something else is definitely not "silly", not even a little.



As a matter of fact. I have no idea if the Alpha went smoothly. Working on blind faith proved a bad choice once already.



When a company tells X to its paying customers and then does Y which happens to be the opposite of X, a percentage of those customers will lose a certain amount of trust in that company. It's a very simple and straightforward marketing rule.

I just see your just butt hurt over no alpha invite done with this thread.

[Abriael]

I just see your just butt hurt over no alpha invite done with this thread.

Translation of the above: "I don't have any solid argument to counter his, so I'll just personally attack him".

[Firon]

Translation of the above: "I don't have any solid argument to counter his, so I'll just personally attack him".

lol. I told what they wanted from alpha right from the horses mouth and you keep making shit up, about loosing trust and all this other none sense, you are just butt hurt bro.

[Abriael]

lol. I told what they wanted from alpha right from the horses mouth and you keep making shit up, about loosing trust and all this other none sense, you are just butt hurt bro.

I'm not making anything up, my friend. The "- Must currently have an active FINAL FANTASY XIV account" clause is coming from the horse's mouth, as it's's clearly written on the application form, which is the only document that people applying to the alpha are required to read.

Whatever Yoshida may or may not have said somewhere else simply doesn't have the same value, as applicants don't have the responsibility to go look up whatever he says on some obscure forum post or interview.

Petty personal attacks a la "u mad bro!" don't really change that.

[Starlord]

A company telling something to its customers and then doing something else is definitely not "silly", not even a little.



As a matter of fact. I have no idea if the Alpha went smoothly. Working on blind faith proved a bad choice once already.



When a company tells X to its paying customers and then does Y which happens to be the opposite of X, a percentage of those customers will lose a certain amount of trust in that company. It's a very simple and straightforward marketing rule.

Your hopeless:

A company telling something to its customers and then doing something else is definitely not "silly", not even a little.

Your the only one I see complaining till you turn blue so idn what your talking about there

As a matter of fact. I have no idea if the Alpha went smoothly. Working on blind faith proved a bad choice once already.

It's not blind faith Read the letters he keeps saying that Alpha is going smoothly, very little problems, and a even a few people that I know has told me Alpha feels like it should be in Beta. So again Don't know what your talking about.

When a company tells X to its paying customers and then does Y which happens to be the opposite of X, a percentage of those customers will lose a certain amount of trust in that company. It's a very simple and straightforward marketing rule.

While I understand that, You and "only" you has been at this for over a month since Alpha has started, I understand how you feel about getting "False information" but in life s**t happens company or no Company, all a person can do is deal with it.. sure Express how you feel about it.. but you been saying the same thing like a broken record since Alpha started so, all I can tell you is "Look forward to beta and stop dwelling in the past."

[Abriael]

Your the only one I see complaining till you turn blue so idn what your talking about there

Your (this is the correct use of "your" by the way) reading is very selective. There's a ton of people complaining. As a matter of fact, I didn't even open any of the threads in which they do. The fact that I don't let you have it your way doesn't mean I'm the only one.

It's not blind faith Read the letters he keeps saying that Alpha is going smoothly, very little problems, and a even a few people that I know has told me Alpha feels like it should be in Beta. So again Don't know what your talking about.

he wrote just one letter, and believing it without seeing it with your own eyes is exactly the definition of "blind faith".
If you have that approach, it's your prerogative, as it's mine to require a bit more verification before starting to sound the victory fanfare.

While I understand that, You and "only" you has been at this for over a month since Alpha has started, I understand how you feel about getting "False information" but in life s**t happens company or no Company, all a person can do is deal with it.. sure Express how you feel about it.. but you been saying the same thing like a broken record since Alpha started so, all I can tell you is "Look forward to beta and stop dwelling in the past."

Again, you're very selective in your reading.

Letting it go equates to give SE the signal: "it's ok Square Enix, do whatever you want, no matter what you tell or publicize, we'll still look forward to what you'll do next and we'll stop dwelling in the past".

"shit happens" is true. Few are more aware of that than I am.

But before the "shit happens" is forgiven and forgotten, normally an intermediate step is required. It's called "addressing the situation and making amends". That step didn't happen, and that's a problem.

[Starlord]

Your (this is the correct use of "your" by the way) reading is very selective. There's a ton of people complaining. As a matter of fact, I didn't even open any of the threads in which they do. The fact that I don't let you have it your way doesn't mean I'm the only one.



he wrote just one letter, and believing it without seeing it with your own eyes is exactly the definition of "blind faith".



Again, you're very selective in your reading.

Letting it go equates to give SE the signal: "it's ok Square Enix, do whatever you want, no matter what you tell or publicize, we'll still look forward to what you'll do next and we'll stop dwelling in the past".

"shit happens" is true. Few are more aware of that than I am. But before the "shit happens" is forgiven and forgotten, normally an intermediate step is required. It's called "addressing the situation and making amends".

You'll never understand keep the butthurt rolling right onto Release for all I care, but it really isn't getting no where, all I'm going to see you is a whiney kid that didn't get into Alpha. I know I know your not butthurt blah Blah. I read the whole thing, but when you fail to see what I'm trying to say there no point in reading everything anymore as it is a waist of time.

[Abriael]

Ok, let's get this set up straight. "Active" does not mean you were paying for the game. You can still have an active account and not have any Character Slots paid for.

I'm afraid you didn't get it straight at all. For the longest time since the opening of the application until pretty much the final event, whoever tried to register for the alpha with a lapsed account was bounced with a message that said something like "you don't have an active account, piss off" (I paraphrase).

Only afterwards application was opened to everyone, without any change in the "active account" clause.

So no. "active" account doesn't mean what you think it means. It means what it means everywhere else in the industry, which is paying and able to play.

You'll never understand keep the butthurt rolling right onto Release for all I care, but it really isn't getting no where, all I'm going to see you is a whiney kid that didn't get into Alpha. I know I know your not butthurt blah Blah.

Again with the "I can't counter what he says, so I'll insult him". if you don't have a solid argument, why do you bother?

I read the whole thing, but when you fail to see what I'm trying to say there no point in reading everything anymore as it is a waist of time.

I don't fail to see it. I see it very well, and believe you're wrong.

Yes please it's just one major headache.

Why does it give you a headache exactly? You're not forced to read threads like this at all. The topic is self-explanatory, so if you find them so terrible, why do you read them?

Now you have any responsibility to defend a company that obviously doesn't feel the need to defend itself on this matter. As much as I'm not "letting it go" (I really have no reason to, considering that my concern hasn't been in any way addressed), you're always here yourself bending over twice to make excuses for them and throwing personal attacks because you don't get your way.

It seems to me that your "headache" is entirely self-inflicted.