/Yell & Rmt counter measure

[Shougun]

I wasn't in at NA release, no, but I spent several years on FFXI and the two years on FFXIV, and SE GMs in general can't do almost anything besides give canned responses, tell you they're investigating, or tell you they can't do X.

Can't restore items, "investigating RMT", "investigating spam", can't unstuck/use teleport/warp, you have to report with the character having a problem despite not being able to log in, whatever. Take this with a grain of salt because I can't find the posts anymore, but I've read a few leaked accounts of former FFXI and FFXIV GMs where they basically said SE made a very rigid policy that didn't let them do anything, or simply didn't give them the tools to do anything beyond investigate and report the problem to someone higher up.

It's seriously among, if not the worst customer service from any subscription based MMO.

Wonder if they had a bunch of abusing GMs or sued or something, because I remember a friend who was teleported out when he got stuck under the wood plankings of whatever that city next to Yutunga was called.

I know what you are talking about though, every time I've called a GM or heard someone call a GM they always get the "we will look into it" automatical email response. Which means -nothing is going to happen trololololo-. GMs do more on the forums.. lol

[Naraku_Diabolos]

Wonder if they had a bunch of abusing GMs or sued or something, because I remember a friend who was teleported out when he got stuck under the wood plankings of whatever that city next to Yutunga was called.

I know what you are talking about though, every time I've called a GM or heard someone call a GM they always get the "we will look into it" automatical email response. Which means -nothing is going to happen trololololo-. GMs do more on the forums.. lol

Lawl, that happened to me many times

There does need to be an option for reporting, like right-clicking a player's character to report. Of course there will be people who abuse that option.