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  1. #11
    Player
    Abriael's Avatar
    Join Date
    Mar 2011
    Location
    Ul'Dah
    Posts
    4,821
    Character
    Abriael Rosen
    World
    Goblin
    Main Class
    Gladiator Lv 100
    Quote Originally Posted by Soukyuu View Post
    Yes, it's silly inactives are getting in in the first place, but hey, mistakes happen. It just means there is a certain delay for some people.
    Mistakes happen, and I'm very willing to be forgiving towards them when they are recognized and amended. That's why we're all here in the first place no? This whole game is a big mistake, but SE recognized it and is trying to make amends.

    I feel much less willing to be forgiving if the mistake is swept under the rug without so much as a word, though.

    Quote Originally Posted by Shougun View Post
    I know you are on attack mode but I didnt mean it as an excuse. I meant it as a way to effectively talk about SE position on the matter. SE obviously isnt following the expected/general idea of what it means to be active - so inorder to effectively discuss the conversation it may be best to realign information.
    SE obviously was following the expected/general idea of what means to be active, as lapsed accounts were initially bounced as the application was opened, and were bounced for weeks.

    Either some system problem caused the rule to change, or SE changed it intentionally. In the first case, fessing up and apologizing would go a long way, in the second case, that kind of rule changes need to be communicated, for the sake of transparency and even to allow those that tried to initially apply but couldn't to retry.

    Honestly, there's no angle I could look at it that justifies SE's current behavior.

    If it's a mistake, you apologize.
    If it's a change in policy, you communicate it.
    If it never happened, you deny the allegation officially instead of deleting the thread about it.

    Communication and transparency are always the key in PR. SE seems to have learned this lesson quite a bit ago, so this seems a rather large step back.
    (3)
    Last edited by Abriael; 11-27-2012 at 08:25 AM.