Predictions for OC/FT Live Letter

[xbahax92]

I mean, if they lack man power, why does it contradict with the previous sentence? Ofcourse, I do want to remind it could be an translation error here; but it's still confusing.

Y "I've been feeling that our quality of service has declined recently, I am very sorry for that"
Y "Too many bugs that we need to have an emergecy maintenance or a hotfix for"
Y "I've talked to the community team and the developer team about this"
Y "It feels like we got used to things a bit too much and got comfortable"
Y "We grew bigger and processes didn't fully work the way we had intended them to, we want go improve this again"
Y "Especially with new and big content that we have recently released, this was difficult"

Or am I misunderstanding?

[Sekundessounet]

I mean, if they lack man power, why does it contradict with the previous sentence? Ofcourse, I do want to remind it could be an translation error here; but it's still confusing.

Y "I've been feeling that our quality of service has declined recently, I am very sorry for that"
Y "Too many bugs that we need to have an emergecy maintenance or a hotfix for"
Y "I've talked to the community team and the developer team about this"
Y "It feels like we got used to things a bit too much and got comfortable"
Y "We grew bigger and processes didn't fully work the way we had intended them to, we want go improve this again"
Y "Especially with new and big content that we have recently released, this was difficult"

Or am I misunderstanding?

Oh they're certainly growing bigger, the question is about this growth catching up with the game's growth.

[Jeeqbit]

Or am I misunderstanding?

All that about processes is about what I figured. If you have too much string you can trip over it. Ironically too many developers can be a problem if not managed well.

[Carin-Eri]

I mean, if they lack man power, why does it contradict with the previous sentence? Ofcourse, I do want to remind it could be an translation error here; but it's still confusing.

Y "I've been feeling that our quality of service has declined recently, I am very sorry for that"
Y "Too many bugs that we need to have an emergecy maintenance or a hotfix for"
Y "I've talked to the community team and the developer team about this"
Y "It feels like we got used to things a bit too much and got comfortable"
Y "We grew bigger and processes didn't fully work the way we had intended them to, we want go improve this again"
Y "Especially with new and big content that we have recently released, this was difficult"

Or am I misunderstanding?

The worst element of this is that he's forgotten his own 'wisdom':