Quote Originally Posted by Mawlzy View Post
As I explained, my friend usually has an easier time with combat than I do, so in trying to figure out why she's struggling so much with this, our difference in ping is the only variable I can think of.

Like when they described how they're approaching the mechanics, everything sounded right, so it's a real puzzler.
I’m not saying that it isn’t ping but it is hard to know exactly especially since your friend is apparently struggling to diagnose their issue to you. If they are unable to tell you straight up in one or two sentences why they are struggling then this is likely a deeper problem than an isolated solo duty contingent on ping

Ask your friend to explain to you in 1 or 2 sentences “exactly what they are struggling with”. If they give you a clear concise answer like “I’m struggling with the lower healing because I’m still getting clipped by AOE’s” then it is very likely a ping issue or at least a reaction issue that may be caused by something outside of the person’s control like age. If they give you something like “the duty is just hard, things are just constantly going on, I don’t like playing as an NPC” then it’s more likely your friend simply doesn’t understand how the game works at a fundamental level (no shade just being direct) and this problem is going to continue to come up

This is a really easy way to try to teach people how to play the game, if you can’t even diagnose your own issue you have bigger problems than simply not being able to clear a solo duty