I have no horse in this race, and I think people are free to make a stand however they see fit.
But I wonder if most of us who are, I presume, North Americans and Europeans, understand that the comfort of our lives has been carved out of human suffering.
I purchase products from Amazon, a company who brutally exploits their workers and has a lot of tax evasion and anti-union ills done, from brands that practice child labour or whose products eviscerate the environment and sell their waste to 3rd world countries and so on. I know this is morally reprehensible, but I can't help to relent under how much work and money I'd need to expend to avoid doing so.
Would you attack me as much, and say I support child labour and slavery for drinking a Nescafe? Would you attack yourself, or do you conveniently ignore that a lot of comfort and convenience in your life indirectly supports such evils?
Most people who played the game just wanted to have fun with a game. It's not that deep. Much like I just want a cup of coffee when I use a Nescafe capsule at my office. People have hard, stressful lives and maybe that's not the fight they chose. Much like, I assume, most of us didn't really think about the environment when we got a smartphone or a computer. I don't think we're evil for it- we're human and trying our best (in most cases, at least...).
Back on topic, I actually tuned in to Zepla just now (I've never watched her stream) and she raised a very interesting point about how artificial and "forced" the dialogue feels from the minor npcs during the attack. I was probably already on "skip all filler dialogue" mode, but it's actually a very valid criticism- it's like two words from the WoL (who's more or less a stranger in Tural) calms people down instantly and they forget their grief and panic for a moment to go hear the Dawnservant's- Wuk Lamat's- speech. One npc, in particular, has a line about "destroying our communities and culture and lives" followed by "The Dawnservant has a plan already? Even though she lost so much. The least I could do is listen to the Dawnservant." after their father was murdered. I actually never thought of this, but I agree with what she's saying for now, at least.