The gap between "sprouts" and "expierenced players" needs to be lessened. Is out of context and used as a weapon. This gap dont need to be lessened. It needs to be extened. The only moment where it is a problem is when you cant play as a "skill floor" player basic content BUT this is not true for FF14. You can play and clear all skill floor content absolutly fine and without worries.

So why does need "skill ceiling" to go or be lessened?
Is "skill ceiling" changes even a problem for the opposite party?
The short answer is, NO. The long one is:
Let us begin by defining the terms.
Skill floor means a playstyle where almost no expierence, awareness, knowledge and dextery is necessary to complete the task.
Skill ceiling is a playstyle where knowledge, awareness, teamplay, dextery, endurance are getting a mandatory thing and even with the outmost skill the vast majority of the group playing needs to be on par with the difficulty of the task. Also failures will be punished harshly.

With that out of the way. A change for a "skill ceiling" playstyle WILL NOT change anythign for a "skill floor" playstyle.
Example:
We change WHm to an aggrive healer with a set of debuffing and buffing dps-spells that if played correctly increase the personal dps of the WHM significantly.
What would change?
For a skill floor playstyle nothing, because the playstyle is evaluated NOT with these in mind and all content can be cleared without usying them correctly in any shape or form. This means even with 4 more spells for the WHM the skill floor playstyle will not change or behave diffrently.

In conclusion the argument Skill floor and skill ceiling playstyle gap need to be reduced is a non argument and probably a strawman for "i dont wanna change anything because all good, change bad. I wann vote for xxx again because the past was sooo GOLDEN..".

On a serouis note, skill ceiling and skill floor playstyles are diffrent and should be treated diffrent. At the moment SE believes/behaves our healer community is not skilled enough and treats everything as skill floor and that is the problem. Because for the non existing diffrence of floor and ceiling many players question the reason for the healer role in itself.
Why does it exist when we are not allowed to master it ?
Why pushing when we can not and will not make a diffrence?
Why is there a diffrence between a grey parse BLM and a orange parse BLM? Should that gap with these "non arguments" not also be "lessened"?

I think 2 major things need to change.
First encounter design: make it less predictable
Second role design: The role needs to be desigend with the encounter design in mind and accordingly. This means more healer kit interaction for skill ceiling playstyles with the encounter itself. Give the healer the power to make a diffrence.

This recomandation is NOT for skill floor playstyles. This area is absolutly fine and can stay as it is. THe MSQ and all baseline activitys are playable and can be cleared even with players afk, new or even trolling players. The skill ceiling sucks for healers at the moment hard because of this thought of healer as a "spot to be filled and not a role to be played" or "the healer role is there because a BLM cant heal him/her-self" and this is just bad design.