Should the devs appologise to the community

[Alexandre_Noireau]

Yes they should.
And they should come clean which forum/players are the ones being taken into cosideration as "feedback", and give said players a distiction on forums and also give a public reviewing process to grant such distiction.

And Yoshida should start to post/reply at least once a week on random GENERAL topics, in English, French and German.
And for inclusion sake, Spanish and Portuguese too.

[AnotherPerson]

Yes they should.
And they should come clean which forum/players are the ones being taken into cosideration as "feedback", and give said players a distiction on forums and also give a public reviewing process to grant such distiction.

And Yoshida should start to post/reply at least once a week on random GENERAL topics, in English, French and German.
And for inclusion sake, Spanish and Portuguese too.

Most likely, they look at forum posts and cherry pick posts. So one poster might say "Change 1 and Change 2" because 1 and 2 are both required to work in tandem, but they'll just think "Change 1 is reasonable" because some people don't want Change 2. and then implement Change 1; then they get backlash afterwards because Change 1 doesn't work in a vacuum and feels incomplete without Change 2.

So if they were to actually pull which forum players they are taken into consideration as feedback and attempt to "quote" them as per usual SE standard tactic, they'll just get backlash all the same for misinterpreting the posts. Even if they didn't do that they still have issues with misinterpretation of posts in general. It isn't the first time this type of misinterpretation has happened. The 'go play ultimate' on healers in the Q&A is still vivid in my mind -- and the question wasn't healer difficulty but healer engagement.