The Healer DPS Problem, The Toxicity it incites

[Jojoya]

[CENTER]The Healer DPS Problem: Toxicity it incites

Y'know, I'm not even going to beat around the bush with this. The title says everything, I'm sitting here doing a dungeon and a healer refuses to even use their off GCD abilities.

Are you certain that healer was aware they have those oGCD abilities outside of you saying so?

My own experience with a relative who started playing the game last year (I didn't find out until several months later) - if the game didn't place an ability on their first hotbar (they hid the second one to reduce screen clutter since it was empty when they first created the character), they didn't know the ability existed. They thought the game would put all the abilities they needed onto the hotbar.

The game tutorial does a decent job of explaining things to players with previous RPG experience but those without are left in the dark. Opening the Playguide doesn't help - there is no Class Guide, only a Job Guide. It has a list of jobs that the new player can't play because they're not level 30 yet.

They need to add a Class Guide to the Playguide for new players that lists the classes they can play and how they relate to jobs. Even the job guides aren't that helpful because you have to scroll down through the wall of PvE and PvP actions before you get a "these are your basic combos and this is the information on your job gauge". And that's it.

So if the answer was the player didn't know those oGCDs even exist, I'm not surprised. Rather than expect every player to know what they're doing (regardless of level since boosts are a thing), try to be polite and helpful. As players, we're going to be better teachers for new players than any written guide SE creates.

If the player doesn't want the help and they're preventing the party from completing the duty, then vote to kick.