Reporting and removing obvious trolls

[SturmChurro]

Oh, yeah fair.

In the case of the original post, it should be pretty easy to get the offenders out of there. I got too wrapped up in my own issues with it.

In your case, they could also be banned by a diligent GM.

Communication can take place in a variety of styles. As such, we do not prohibit specific words or sentences. Instead, we look at the whole picture in order to judge the intent and meaning of the communication, in conjunction with how the person on the receiving end perceived it, to determine whether or not the exchange falls under prohibited activities.

It is prohibited to do this anywhere an expression can be made, such as chat (including Quick Chat in PvP content, macros, and emotes), markers, comments, or titles. It is also a violation in cases where a player character name involves a term that could be considered harassment in any way.

■Nuisance behavior
"Nuisance behavior" is speech or behavior that hurts others or obstructs their gameplay, but which is not classified as harassment. Even if it was not intended, a penalty may be issued if the end result was that another person was hurt, or their gameplay was obstructed. If the behavior was observed being conducted by multiple players, all involved members will be issued a penalty.

Just as in the real world, it is important to be considerate of other players to maintain cordial relationships and positive experiences in the world of Final Fantasy XIV. It is prohibited to make expressions or to act in ways that would be unacceptable in the real world. This includes disturbing the peace and having a lack of consideration for others.

(...)

Separately, in Final Fantasy XIV, player communities may have their own specific set of loosely established rules and guidelines, which involve their own manners, morals, and etiquette. These community-specific rules and guidelines are not officially established as a unified set of rules for the entire community, so they may differ from one community to another. What may be acceptable in one community may be objectionable in another.

If there is a situation in which a person repeatedly says or does something that can be judged as intentionally trying to disrupt the peace, such as "intentionally ignoring the community-specific rules and guidelines while being aware of them" or "unwilling to learn of them," a report can be made. If we determine that the behavior falls under our prohibited actions, a penalty will be imposed.