I literally made the forum account to vent on this.

I get it. I get it. They didn't want to go back to old hats before shadowbringers and customize them. I get it. I'd be happy if they didn't want to do the retro work and focused on just making us feel a little included in the current expansion.

HOW COME EVERY SINGLE PATCH NEW GEAR IS ADDED WE CAN'T WEAR. There are ACHIEVEMENT HATS we can't wear. We just don't get that achievement award. New Island reward glam with patch 6.4? GUESS WHO CAN'T WEAR THE HAT?

I mean this as respectfully as possible, this game makes plenty of money, this is laziness because we allowed the devs to take a foot and they've stolen a mile. No cool new hairstyles either, not unique to viera/hroth at least. So what's the point?

The only new races they've added in the last 2 xpacks now can't wear hats. The only new race we are getting for 7.0 is Fem Hroth and I highly doubt any of this will be fixed either. It will be 3 xpacks of new models they can just forget the head slot for and we are supposed to thank them.