This in specific

We've spent the last 2 years offering feedback as to how to improve things, and it's well past time it's actually acted upon
strikes me as hilarious, as I misdoubt any dev would look at his screeds for more than ten seconds, without rolling their eyes.

"my word is gold and anyone who likes endwalker is wrong"
..as well as this little tidbit, coming back to what i said earlier, nowhere, and I mean nowhere, has he ever admitted that he might be wrong about all of it. Honesty in admitting that ones opinion may be in error would seem to be a fundamental approach, would it not?

To quote one of my tutors "The beginning of wisdom are the words I dont know" Everything in EW has been implemented after long planning, with entire teams working on different facets and specific tasks, it has never been, and will never be, in any MMO developement, down to one persons opinion.

Yes a director will make a final decision, agreed, but not until after the full picture has been assessed separately.

One look at the credits for any expansion will make that perfectly plain.