One of the biggest problems Yoshida has is that he worries too much about neglecting casuals, to the point that he indirectly neglects everyone else instead.

What I mean by this is that he's openly admitted he's a hardcore gamer. He knows that many players are not hardcore gamers and just play for story, glam, housing, RP, ect. He doesn't want to create a game that's biased towards his own preferences. Therefore he's careful to consider the casual player and make sure the game is inclusive to them. So far great, I fully approve.

The problem comes in when the fear of bias or not accommodating the very casual player is so strong, that they push everyone else aside instead. Healers being a great example, are not designed to be "easy to learn, hard to master" and engaging for all players, they're designed only for the most casual players. There is no attempt to accommodate all types of players, even though it's not just about casual vs hardcore, but also a wide range of players in-between who simply want a game to challenge them a bit and keep them occupied.

Ultimate and Savage have sort of become the corner to put us in and keep us quiet. This is why we're told to get back in our corner and shush when we want the actual game itself to be enjoyable. It's not meant for us.