When are you going to fix the RANDOM DISCONNECTS?

[NanaWiloh]

No, actually.

If everyone gets a 90k at the same time, it definitely means the issue is on the server side. (This actually happened to Primal only a few days ago -- the bulk of the instance servers crashed all at once, so everyone in a duty at the time across the datacenter got 90k'd simultaneously. And then we were stuck in limbo for two hours.)

But 90k's happening that aren't simultaneous and universal doesn't rule out the possibility of it being a server-side issue. To use mathematical logic statements, "If A then B" doesn't necessarily imply "If not A then not B". Or, to put it another way "absence of proof is not proof of absence."

I personally suspect the 90k issue is caused by a variety of things, and some may be player-side and some may be server-side, so anyone trying to track down a single cause for 90k's is going to be frustrated and disappointed.

Your personal beliefs are wrong. Plenty of threads about 90ks in the support section and peoples personal check over their connection to show its their internet. The lobby issue is the only problem not specifically tied to a players internet, in game disconnects that are not effecting the whole server are internet related.

To everyone your internet connection runs along a series of network nodes on its way to SE servers. If one of those nodes gets congested or farts side ways causing interruption you lose your connection to the server. There is nothing SE can do about it they don't own the nodes.

[Packetdancer]

Your personal beliefs are wrong.

This isn't personal belief, it's logic. (And I mean this in the 'mathematical proof' sense of logic, to be clear.)

Yahallo posed the question of "it can't be a server problem if it isn't everyone disconnected at once, right?" Which, no, is not right.

If everyone's disconnected at once, it proves it is a server issue, yes. But if only certain people are disconnected, or people are individually disconnected rather than all en masse, that does not prove that it isn't a server issue. (In fact, it doesn't prove anything, period. It might be a useful data point, but "not everyone is disconnected at once" doesn't prove or disprove the theory that there might be a server problem.)

To put it another way, "if it has fur, it's a mammal" might be a true statement, but that doesn't mean "if it doesn't have fur, it's not a mammal" is.

Now, where personal belief enters into things is that I personally believe the 90k issue is a combination of things rather than any one issue; some may be local internet issues, some might be issues along the route from a home connection to Square's servers, and some might well be some edge case on the servers causing disconnects. But those are just theories. And "people aren't all disconnecting at exactly the same time" doesn't prove (or disprove) any of those theories, even if "people are all disconnecting at exactly the same time" would in fact prove the issue was on Square-Enix's side.

Hopefully that clarifies a bit.

[Baingoleth]

Could have been the route. I was not logged out properly according to the lobby. Route's fine now though. NTT DDoS is certainly a possibility. Wouldn't be the first time.

[NanaWiloh]

This isn't personal belief, it's logic. (And I mean this in the 'mathematical proof' sense of logic, to be clear.)

Yahallo posed the question of "it can't be a server problem if it isn't everyone disconnected at once, right?" Which, no, is not right.

If everyone's disconnected at once, it proves it is a server issue, yes. But if only certain people are disconnected, or people are individually disconnected rather than all en masse, that does not prove that it isn't a server issue. (In fact, it doesn't prove anything, period. It might be a useful data point, but "not everyone is disconnected at once" doesn't prove or disprove the theory that there might be a server problem.)

To put it another way, "if it has fur, it's a mammal" might be a true statement, but that doesn't mean "if it doesn't have fur, it's not a mammal" is.

Now, where personal belief enters into things is that I personally believe the 90k issue is a combination of things rather than any one issue; some may be local internet issues, some might be issues along the route from a home connection to Square's servers, and some might well be some edge case on the servers causing disconnects. But those are just theories. And "people aren't all disconnecting at exactly the same time" doesn't prove (or disprove) any of those theories, even if "people are all disconnecting at exactly the same time" would in fact prove the issue was on Square-Enix's side.

Hopefully that clarifies a bit.

https://forum.square-enix.com/ffxiv/...massive-queues As I said in my post possibly a node issue oh look someone showing data point too a node. The node does not belong to SE and comes before the servers. Since it belongs to NTT who's data centers house the servers SE can call them about it.

[Vrankyl]

https://forum.square-enix.com/ffxiv/...massive-queues As I said in my post possibly a node issue oh look someone showing data point too a node. The node does not belong to SE and comes before the servers. Since it belongs to NTT who's data centers house the servers SE can call them about it.

Which is all SE can do, and NTT can (and probably has) just laugh at them and tell them there is no problem. There is nothing else SE can do, short of moving the NA Data Center again. Which is only possible if they aren't still under contract with the current one, and if they have the funds allocated to doing so.