Greetings fellow Eorzean,
We apologize for the inconvenience you have experienced with server congestion on Final Fantasy XIV. With the recent influx of players resulting from the release of Endwalker, you may experience various errors such as 2002. For more information on these issues, please refer to this official Lodestone post:
https://na.finalfantasyxiv.com/lodes...9264ac9f24986f
We advise keeping an eye on the Lodestone for further information when it becomes available. We are aware of the frustration this matter has caused and that the development team is working hard to correct these concerns.
As for the lag issues you are experiencing, please provide the following information:
Location/Region you are in: (actual location such as state, not in-game)
Wired or Wireless Connection:
Does the issue occur at a specific time frame/interval or day?
Does it occur with a specific character or all characters?
Does it occur in a specific area or instance in the game?
Internet Service Provider:
We look forward to your reply back.
Thank you for visiting the Final Fantasy XIV Technical Support forums!