Quote Originally Posted by Sabnz View Post
It's not even a valid comparison, at least in my country.

It's not possible to order a PS5 when there is no stock - you can register your interest sure, you cannot place an order and pay your cash upfront: it's illegal to take money for an item if that item isn't already in your possession and you don't know when the item will be provided to the customer (i.e. you're not a position to reasonably confirm when the customer will receive the item).

Meanwhile I've paid for connectivity to their data centres so I can play their game, received nothing in return and no ETA on when I should receive it - just excuses.

This is actually a lot more comparable to an ISP selling you gigabit fibre broadband, but not having enough IP addresses available so you can't actually go online anyway. Again, THIS would be illegal.

There aren't similar consumer protections in place for software sales, or there are but they're not enforced, so software companies don't care to treat us better, and they won't until regulation steps in and forces them to.
It's even worse than this imo. I fully expect this to carry on for 2-3 months and with the amount I've been able to get on in the last week - I seriously would put my account on hold and stop paying for a few months..... only..... I can't! If I do I will lose my house! At the very least they should again suspend auto-bulldoze of housing while people can't login.

I've been sitting in a queue - and just playing wow instead. Imagine that.... the new launch of a new expansion of FFXIV has got me to play other games more......