2nd night unable to play because of LONG queue times

[Sekurity]

Title is self explanatory. I've seen streamers with over 10,000 in queue. When I get home from work at 4pm EST, I immediately log in, and Im stuck at 2000+ queue. I am only able to play a couple hours a night due to work on the weekdays. I haven't been able to log in since early access launched during the weekdays.

We buy the game and we also get charged a monthly rate for the servers and their upkeep. This issue has been happening for MONTHS. Back when the WoW refugees first came over, that was the first red flag. Queue times started back then. Not as bad as today, but there were still queue times. The FF14 team knows how many people preordered Endwalker, there was your 2nd redflag that something like this was going to occur. Still nothing. I understand Yoshi gave us free gametime, but that really doesnt solve anything. The revenue you guys got from all the WoW refugees including myself is insane.
Theres shortages and then theres raising the price of something due to demand. I highly doubt you guys can't find hardware to fix this issue. It's probably just expensive and you guys dont want to pay that much.

I deeply enjoy FF14, but theres nothing worse than not being able to play a game that the developers release but being unable to play due to "increased player base." That's not an excuse when you guys had those red flags that I mentioned for months.

I don't mean any of this to be disrespectful, but I am a paying customer unable to play your game.
Queue times are not the gamers problem, it's your guys problem. This should have been fixed by now.

[Exien]

The ques are rather long have to agree with you there, been stuck on 1500 the last 30 min

[Legion88]

You know how long you have to wait for a Steam Deck or PS5?
SE has to wait for their servers the same time or even longer.
Semi-cundoctor shortage has a very hard impact on all industries but especially on IT-Hardware.

[Sekurity]

You know how long you have to wait for a Steam Deck or PS5?
SE has to wait for their servers the same time or even longer.
Semi-cundoctor shortage has a very hard impact on all industries but especially on IT-Hardware.

The shortage is not an acceptable excuse. Did you receive a PS5 or streamdeck without a semi conductor? Of course not. Those consoles are on back order. They had plenty of warning signs that there would be a crazy amount of players playing the game, yet they still launched the early access.
The reason why its hard for consoles to get made is because if they really wanted to, they could get those semi conductors, but it would bump up the cost of the console a decent amount and then people wouldn't buy it because it would be expensive. FF14 has made a considerable amount of money from the wow migration. Is not like there are physically no semi conductors. If you want them, you can get them, but the price for them is super high due to demand. My opinion, it doesn't matter about the price FF14 has to pay. They got enough money to spend, they should get them in at 5x, 10x, or 20 times the cost since they release endwalker and people are unable to play.
God forbid being a paying customer wanting to use the product I purchased.

[Banggugyangu]

The shortage is not an acceptable excuse. Did you receive a PS5 or streamdeck without a semi conductor? Of course not. Those consoles are on back order. They had plenty of warning signs that there would be a crazy amount of players playing the game, yet they still launched the early access.
The reason why its hard for consoles to get made is because if they really wanted to, they could get those semi conductors, but it would bump up the cost of the console a decent amount and then people wouldn't buy it because it would be expensive. FF14 has made a considerable amount of money from the wow migration. Is not like there are physically no semi conductors. If you want them, you can get them, but the price for them is super high due to demand. My opinion, it doesn't matter about the price FF14 has to pay. They got enough money to spend, they should get them in at 5x, 10x, or 20 times the cost since they release endwalker and people are unable to play.
God forbid being a paying customer wanting to use the product I purchased.

No... they simply are not available.... It's obvious you aren't part of the IT industry. I've been waiting on a single server for months now. I'm expecting my server to ship out hopefully in the next 3 weeks. What they're waiting on?: No CPUs available. CPUs are just one part of the semi-conductor shortage effects.

[Sekurity]

No... they simply are not available.... It's obvious you aren't part of the IT industry.

No, I am not part of the IT industry. But I am one of the people in charge of procurement. There are ways to purchase items rather than going on amazon.com. Still not a valid excuse.
My message you quoted is still viable.

[Banggugyangu]

No, I am not part of the IT industry. But I am one of the people in charge of procurement. There are ways to purchase items rather than going on amazon.com. Still not a valid excuse.
My message you quoted is still viable.

If you think the IT industry is buying servers off amazon, you're horribly mistaken... Please stop talking about a topic of which you are woefully ignorant.

[Quickspade]

For the most part I've been very patient with the game. We were told there would be server issues and long queue times. The one thing I always hated was the constant booting during queue times. This causes a person who wants to play to sit there for an hour or two just to try to get in. If we are persistent, we eventually should get in. Today was the one that actually hurt.

I did all prior steps and waited in queue for 2 1/2 hours. When I "eventually" got in, I took 3 steps forward and got an error code and was booted out. I got back into the game as fast as possible to see a 4k queue again.

Regardless of everything like knowing the servers might have problems and the like, the fact is I sat there trying to get in for 2 1/2 hours and I can't wait another 2 1/2 hours because I have work in the morning like I'm sure most people do.

It's sad that this is happening. It gives the game a really bad feel and look. Especially for new players. I hope they do something quick. I was upset enough, that I had to vent here about it and I do feel better after posting this. The initial anger is gone, but I'm definitely leaning more to "this is unacceptable" at this point.

[Sekurity]

For the most part I've been very patient with the game. We were told there would be server issues and long queue times. The one thing I always hated was the constant booting during queue times. This causes a person who wants to play to sit there for an hour or two just to try to get in. If we are persistent, we eventually should get in. Today was the one that actually hurt.

I did all prior steps and waited in queue for 2 1/2 hours. When I "eventually" got in, I took 3 steps forward and got an error code and was booted out. I got back into the game as fast as possible to see a 4k queue again.

Regardless of everything like knowing the servers might have problems and the like, the fact is I sat there trying to get in for 2 1/2 hours and I can't wait another 2 1/2 hours because I have work in the morning like I'm sure most people do.

It's sad that this is happening. It gives the game a really bad feel and look. Especially for new players. I hope they do something quick. I was upset enough, that I had to vent here about it and I do feel better after posting this. The initial anger is gone, but I'm definitely leaning more to "this is unacceptable" at this point.

Yeap. In my original post, I was specifically talking about just the queue times. Its even worse when people spend all that time just to get in the game just to get dc'd, or getting that error while in the queue line for hours, then having to get back at the end of the queue long.

[Arunith]

I was queued as over 7300, 6 hours later and I have only just scratched the 2000 player mark. It's my first month playing the game but 7 days of my game time has just been in a queue. I'm an old wow player, so I am use to queues but this takes the cake. I would like to support the game , it just makes enjoying the game making the switch that much more frustrating when you can't log in. I had a small power dip this morning and that cost me an entire day's worth of play time. (Been trying to get in since Wed night.)