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  1. #1
    Player
    JadedPurity's Avatar
    Join Date
    Aug 2021
    Posts
    23
    Character
    Jade Envy
    World
    Jenova
    Main Class
    Thaumaturge Lv 80
    Glad you didnt get your promo code, you dont deserve one. Learn how to talk to customer service representatives.
    (32)

  2. #2
    Player
    Nekaru_Infitima's Avatar
    Join Date
    Sep 2020
    Location
    Limsa Lominsa
    Posts
    322
    Character
    Nekaru Infitima
    World
    Balmung
    Main Class
    Reaper Lv 100
    Quote Originally Posted by JadedPurity View Post
    Glad you didnt get your promo code, you dont deserve one. Learn how to talk to customer service representatives.
    I could say a few choice words to you. Glad you don't run my life. Thank god.
    (4)
    Name Meaning:
    Nekaru = Neko + Hikaru
    Infitima = Infinity + Ultima

  3. #3
    Player
    Ranaku's Avatar
    Join Date
    Mar 2019
    Posts
    1,196
    Character
    Echo Micacho
    World
    Raiden
    Main Class
    Astrologian Lv 100
    Quote Originally Posted by JadedPurity View Post
    Glad you didnt get your promo code, you dont deserve one. Learn how to talk to customer service representatives.
    So you should be nice to people which scam you, huh?

    And yes i get it that the customer service has to take all the flak and basically is not at fault but heck they are getting paid for this, it's their job to deal with customers and especially unhappy ones.

    They just gave OP the corpo speech of "we will improve" "we can't cancel cause XYZ" "We are so deeply sorry" and expected them to just take it like the good little customer. I am glad OP gave them heck and good they got a refund in the end.

    But yeah you are right, we should just all take it and never complain and let the corps do whatever with us! Would also make all the customer service employees happy since they would be jobless in that case.
    (6)

  4. #4
    Player
    Avidria's Avatar
    Join Date
    Sep 2015
    Location
    Gridania
    Posts
    1,724
    Character
    Avi Taro
    World
    Behemoth
    Main Class
    Bard Lv 100
    Quote Originally Posted by Ranaku View Post
    So you should be nice to people which scam you, huh?

    And yes i get it that the customer service has to take all the flak and basically is not at fault but heck they are getting paid for this, it's their job to deal with customers and especially unhappy ones.

    They just gave OP the corpo speech of "we will improve" "we can't cancel cause XYZ" "We are so deeply sorry" and expected them to just take it like the good little customer. I am glad OP gave them heck and good they got a refund in the end.

    But yeah you are right, we should just all take it and never complain and let the corps do whatever with us! Would also make all the customer service employees happy since they would be jobless in that case.
    Double yikes. Random customer service dude #324242 didn't scam you, the higher ups doing a poor job of running this event are... doing a poor job of running the event. Rando service rep's job is to help resolve problems for customers, but quite frankly they don't get paid anywhere near enough to put up with the crap some people give them. Being frustrated and complaining is one thing. Being outright nasty and rude to some random dude who 9 times out of 10 has exactly zero control over whatever problem that customer is having? Completely unnecessary and, in a lot of cases, actively counterproductive. They're just a guy trying to do their job, not every dissatisfied rando's punching bag.
    (19)
    "Run when you have to, fight when you must, rest when you can." - Elyas Machera, The Wheel of Time

  5. #5
    Player
    Caladir's Avatar
    Join Date
    Apr 2017
    Posts
    48
    Character
    Char Coal
    World
    Jenova
    Main Class
    Gladiator Lv 100
    Quote Originally Posted by JadedPurity View Post
    Glad you didnt get your promo code, you dont deserve one. Learn how to talk to customer service representatives.
    Agreed.

    What a sad, sad person.
    (5)

  6. #6
    Player
    Hayden's Avatar
    Join Date
    Jul 2011
    Posts
    360
    Character
    Emily Kamba
    World
    Mateus
    Main Class
    Monk Lv 90
    Quote Originally Posted by JadedPurity View Post
    Glad you didnt get your promo code, you dont deserve one. Learn how to talk to customer service representatives.
    This.

    You were rude.
    (12)