GRUBHUB BE DAMNED!

[Jkap_Goat]

step back and breath for a bit

all of this work and power for a emote... and it's not even a good one at that

if I was going though those issues with GrubHub, I would have gotten my refund and wouldn't even bother trying with this promotion.

this game ain't worth no stress

[Maxilor]

This thread in summary: Don't abuse customer service reps, they are people too. Especially over a stupid Pizza Emote.

[supertinkers]

I think we have to wait for 2 weeks. here is the terms and conditions of the promo. also you cant order with alcohol just in case you where trying apply the code with said item.

https://lp.grubhub.com/game-awards-p...nd-conditions/

"Please allow up to two (2) weeks for FINAL FANTASY® XIV Online “Eat Pizza”emote item codes to be sent via email. Valid for delivery orders placed only on the Grubhub platform."

[Avidria]

I will say, if it is limited, that is kinda silly seeing as it's a digital code. I do genuinely hope they add another way to get this eventually - hopefully a much more accessible way, seeing as Grubhub has somewhat limited availability even within NA.

[Poporito_Popoto]

I will say, if it is limited, that is kinda silly seeing as it's a digital code. I do genuinely hope they add another way to get this eventually - hopefully a much more accessible way, seeing as Grubhub has somewhat limited availability even within NA.

The fine print does say it may be available by other means in the future.

[SilverObi]

The fine print does say it may be available by other means in the future.

Like most of the promotions of this nature, it will be made available through another promo or on the mogstation in a year or two. A bit bummed I couldn't jump in on this myself but it is what it is. I can wait for another shot at a silly emote I didn't even know existed anyway until they advertised it.

[Exosapien]

I ordered pizza, paid over $15 as the limit said applied ENDWALKER manually by typing it out, flashed green said applied. Got to the reciept in email no promo code 0.00 on reciept.

Go to customer service grubhub chat was told they can do nothing except cancel the order and try again (but it'd take 5 days to refund on card so if you don't have more money you're SoL). I said just keep the food then and I'll try again. They gave me a link to click to apply it. Refunded me 5 dollars.

I order Dunkin's, grab a matcha and coffee and donuts $15+, order, it shows very clearly across the top of the site that the code was applied at check out. Get to reciept, no promo 0.00.

Customer Service After The Dunkin Order:

You're really out here talking to customer service people like it's their fault.

Any sympathy I had for you is gone.

... I just got pissed (I have a slew of disorders I won't mention the names of because I refuse to use them as excuses) but it does give a short temper.

Don't say you refuse to use them as excuses and then IMMEDIATELY use them as an excuse. You're not the only one out here with mental health problems.

[Y2K21]

Sounds fake. $60 order from Dunkin Donuts sounds borderline fantasy.

[Catwho]

We ordered dinner for two people and the total was $36 after all the taxes, tips, and fees. Not sure how a dozen donuts beats it, but I suspect the delivery cost is higher if the restaurant is farther away.

Note, I did have massive issues with the app myself, but that's because it imported the wrong address based on my GPS location, and wouldn't let me change it on the phone app or the website, entailing a talk with two CS reps and the poor delivery driver who only got the first half of the address as a result. I still rated everyone five stars even as I begged the CS team to escalate it to their developers, because their new and edit address save functions are both very very broken.

[Nihility]

Mine had the 0.00 on it as well but the customer service person told me it showed that the code was applied on their end and the code should arrive in 2 weeks. Then apologized that the free delivery didn't happen and offered to do it manually.

wonder why i got such a different response than most. makes me wonder if my response was just full of lies lol