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  1. #1
    Player
    JadedPurity's Avatar
    Join Date
    Aug 2021
    Posts
    23
    Character
    Jade Envy
    World
    Jenova
    Main Class
    Thaumaturge Lv 80
    Glad you didnt get your promo code, you dont deserve one. Learn how to talk to customer service representatives.
    (32)

  2. #2
    Player
    Nekaru_Infitima's Avatar
    Join Date
    Sep 2020
    Location
    Limsa Lominsa
    Posts
    322
    Character
    Nekaru Infitima
    World
    Balmung
    Main Class
    Reaper Lv 100
    Quote Originally Posted by JadedPurity View Post
    Glad you didnt get your promo code, you dont deserve one. Learn how to talk to customer service representatives.
    I could say a few choice words to you. Glad you don't run my life. Thank god.
    (4)
    Name Meaning:
    Nekaru = Neko + Hikaru
    Infitima = Infinity + Ultima

  3. #3
    Player
    Ranaku's Avatar
    Join Date
    Mar 2019
    Posts
    1,196
    Character
    Echo Micacho
    World
    Raiden
    Main Class
    Astrologian Lv 100
    Quote Originally Posted by JadedPurity View Post
    Glad you didnt get your promo code, you dont deserve one. Learn how to talk to customer service representatives.
    So you should be nice to people which scam you, huh?

    And yes i get it that the customer service has to take all the flak and basically is not at fault but heck they are getting paid for this, it's their job to deal with customers and especially unhappy ones.

    They just gave OP the corpo speech of "we will improve" "we can't cancel cause XYZ" "We are so deeply sorry" and expected them to just take it like the good little customer. I am glad OP gave them heck and good they got a refund in the end.

    But yeah you are right, we should just all take it and never complain and let the corps do whatever with us! Would also make all the customer service employees happy since they would be jobless in that case.
    (6)

  4. #4
    Player
    Avidria's Avatar
    Join Date
    Sep 2015
    Location
    Gridania
    Posts
    1,724
    Character
    Avi Taro
    World
    Behemoth
    Main Class
    Bard Lv 100
    Quote Originally Posted by Ranaku View Post
    So you should be nice to people which scam you, huh?

    And yes i get it that the customer service has to take all the flak and basically is not at fault but heck they are getting paid for this, it's their job to deal with customers and especially unhappy ones.

    They just gave OP the corpo speech of "we will improve" "we can't cancel cause XYZ" "We are so deeply sorry" and expected them to just take it like the good little customer. I am glad OP gave them heck and good they got a refund in the end.

    But yeah you are right, we should just all take it and never complain and let the corps do whatever with us! Would also make all the customer service employees happy since they would be jobless in that case.
    Double yikes. Random customer service dude #324242 didn't scam you, the higher ups doing a poor job of running this event are... doing a poor job of running the event. Rando service rep's job is to help resolve problems for customers, but quite frankly they don't get paid anywhere near enough to put up with the crap some people give them. Being frustrated and complaining is one thing. Being outright nasty and rude to some random dude who 9 times out of 10 has exactly zero control over whatever problem that customer is having? Completely unnecessary and, in a lot of cases, actively counterproductive. They're just a guy trying to do their job, not every dissatisfied rando's punching bag.
    (19)
    "Run when you have to, fight when you must, rest when you can." - Elyas Machera, The Wheel of Time

  5. #5
    Player
    Caladir's Avatar
    Join Date
    Apr 2017
    Posts
    48
    Character
    Char Coal
    World
    Jenova
    Main Class
    Gladiator Lv 100
    Quote Originally Posted by JadedPurity View Post
    Glad you didnt get your promo code, you dont deserve one. Learn how to talk to customer service representatives.
    Agreed.

    What a sad, sad person.
    (5)

  6. #6
    Player
    Hayden's Avatar
    Join Date
    Jul 2011
    Posts
    360
    Character
    Emily Kamba
    World
    Mateus
    Main Class
    Monk Lv 90
    Quote Originally Posted by JadedPurity View Post
    Glad you didnt get your promo code, you dont deserve one. Learn how to talk to customer service representatives.
    This.

    You were rude.
    (12)

  7. #7
    Player
    Nekaru_Infitima's Avatar
    Join Date
    Sep 2020
    Location
    Limsa Lominsa
    Posts
    322
    Character
    Nekaru Infitima
    World
    Balmung
    Main Class
    Reaper Lv 100
    [Removed, I take my apology back.]

    Either way, apparently the codes are limited even outside delivery. The emote codes themselves are first come first serve. For all who waited or didn't have the funds last night to jump in on it. Good luck.
    (2)
    Last edited by Nekaru_Infitima; 12-11-2021 at 02:08 PM.

  8. #8
    Player
    Valkyrie_Lenneth's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    8,038
    Character
    Lynne Asteria
    World
    Jenova
    Main Class
    Viper Lv 100
    Quote Originally Posted by Nekaru_Infitima View Post
    Look I apologize to everyone in the thread I snapped at. I just don't have the money to be wasting, no job atm, literally borrowed from a sister to get the emote, then on top of that having to buy it a second time, I just got pissed (I have a slew of disorders I won't mention the names of because I refuse to use them as excuses) but it does give a short temper.

    Sorry...

    Either way, apparently the codes are limited even outside delivery. The emote codes themselves are first come first serve. For all who waited or didn't have the funds last night to jump in on it. Good luck.
    No, only the free delivery was first come first serve. You have to order THROUGH THE APP to get the promotion.
    (2)
    Last edited by Valkyrie_Lenneth; 12-11-2021 at 12:08 PM.

  9. #9
    Player
    Nekaru_Infitima's Avatar
    Join Date
    Sep 2020
    Location
    Limsa Lominsa
    Posts
    322
    Character
    Nekaru Infitima
    World
    Balmung
    Main Class
    Reaper Lv 100
    Quote Originally Posted by Valkyrie_Lenneth View Post
    No, only the free delivery was first come first serve. You have to order THROUGH THE APP to get the promotion.
    Tell that to my customer service. I told it to two employees, and the manager. They sent me to their page and quoted where it literally says in the full terms and fine print

    "Limited supply available (expect high demand). FINAL FANTASY® XIV Online “Eat Pizza” emote item codes will be assigned on a first come, first served basis while supplies last. "
    (0)
    Name Meaning:
    Nekaru = Neko + Hikaru
    Infitima = Infinity + Ultima

  10. #10
    Player
    Mezzoforte's Avatar
    Join Date
    Jan 2014
    Posts
    137
    Character
    Shuma Gorath
    World
    Malboro
    Main Class
    Samurai Lv 75
    Quote Originally Posted by Nekaru_Infitima View Post
    Look I apologize to everyone in the thread I snapped at. I just don't have the money to be wasting, no job atm, literally borrowed from a sister to get the emote, then on top of that having to buy it a second time, I just got pissed (I have a slew of disorders I won't mention the names of because I refuse to use them as excuses) but it does give a short temper.

    Sorry...

    Either way, apparently the codes are limited even outside delivery. The emote codes themselves are first come first serve. For all who waited or didn't have the funds last night to jump in on it. Good luck.
    If you are having money issues while being unemployed but are borrowing money from your sister to get an emote for a video game that doesnt matter. You can only be mad at yourself.
    (13)

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