GRUBHUB BE DAMNED!

[Ralseitale]

The Dunkin Order:

just wasted $60

Not addin up

[Nekaru_Infitima]

Not addin up

You had to order $15+ before fees/taxes/tips/delivery to get the emote. Once those others are added on here, it gets expensive. Then you have to do the math and get the numbers exact or order things slightly under or over. Point being the two orders came out to about $30 both. You want to see the dang receipt?

THIS IS NOT THE POINT.

[Ralseitale]

No I was just wondering how you totaled $30 on dunkin donuts but that's off topic anyway

[Nekaru_Infitima]

Either way, I have learned that apparently the codes for emotes (not delivery) are limited.

TP - E
One moment, please.
Is there anything else I can do for you?

Just the manager

TP - M joined the chat
TP - M
Hello! Thank you for contacting Customer Experience Team. My name is Manuel P. supervisor on duty. I will be happy to assist you.
TP - En
Thank you for chatting! Please be sure to rate this chat once this interaction has ended within the chatbox.
TP - E left the chat

Yes, Square Enix at here https://na.finalfantasyxiv.com/lodes...f22a3b04ce87d8
Had a promotion with you lasting till the 15
For the emote (not the free delivery I know that part is over)
I have ordered 2 orders tonight
Applied it both it said it applied but didn't apply to my reciept
Now I'm being told it's limited despite Square themselves never sayingit was limited
The only reason I even ordered food was for that code

TP - M
You have every right to be upset, this is not the experience we expect for you. Let me check on the orders to see what I could find out.
Yes the information is correct they where limited and on first come first serve terms, so that would explain why it didn't go through, we apologize that the information wasn't clear enough for you to see, we will take the feedback on that aspect moving forward, but for now what I could offer is a full refudn on both orders considering you only wanted the emote.

Alright then, that works so I can do it when you guys fix it

TP - M
Your order has been adjusted. We've processed the refund on our end in the amount of $29.65, and your bank has it from here. Some financial institutions can take up to 5 business days to process a refund.
Your order has been canceled. We've voided the charge in the amount of $31.80 on our end, so you may see this charge removed from your statement, instead of appearing as a credit. Some financial institutions can take up to 5 business days to process a refund.

In the end I finally got refunded, but apparently the emotes are limited. OR at least for my Grubhub they are.