2nd night unable to play because of LONG queue times

[ApeKing]

They have not deceived the consumer... They stated prior to pre-order sales being processed that due to the inability to secure server hardware, there would likely be login issues. They actually said it multiple times. They also haven't broken any laws. Nice try at inciting a witch hunt, though.

"Login issues" is a rather broad statement unfortunately. It could mean anything from the occasional disconnect to literal thousands not being able to play for extended periods of time. Unfortunately its the latter. While it's a bit late now, they honestly should have mentioned how bad it COULD get. There might be a lot less upset people.

[Banggugyangu]

Ok you REALLY need to stop this. Solutions from the consumer are always welcome but it is not the responsibility OF them. It's Square/Enixs responsibility to provide one. And a consumer not having one or providing one does not disqualify them from or justify excluding their opinions and views on the matter.

If someone is going to speak in absolutes as the OP has throughout this from a standpoint that he has the answers, which is the standpoint from which the OP has taken, then he NEEDS to be able to answer that question. It's fine to express dissatisfaction, but making statements like he has made while providing no form of suggestion is just useless noise. SE has acknowledged the problem. They have stated their intent to resolve the problem as best as they can. They have provided a recompense as apology for the problem. Beyond that, if there's something more they should do, state it. If you cannot do that, then once you have said your piece, step down. The OP has cried through the first few pages of this thread about it, but has offered nothing but salty tears.

*edit* And anyone that has taken any stance opposed to him has been met with dismissal and insult.

[valhalid]

I first want to say, the community for FFXIV is spectacular, you people, on an average are just some of the best people I have met online. I think one of the primary reasons the community is so great is because of their love for this game. When you really love something, you will sacrifice for it. What I hear you saying, generally speaking, in response to the horrible situation that FFXIV faces with this login issue is be patient. I can not fault you for that, your faith in the development team has been forged from years of experience with them and from what I have read is well deserved.

Me personally, I would lump myself in with the wow refugee group even though I quit wow for the 5th time over a year ago. Most game developers I have dealt with, never tell the truth, say they are working on something when they aren't and are only too happy to take your money and provide nothing in return. That is a toxic perspective, I realize that, and it is unfair to apply that perspective to this game when there is so much community support for the development team. This game is fun, and I am not use to waiting four hours to play an online game, only to be disconnected and wait another four hours. I believe everyone can admit that it is a terrible situation we find ourselves in, but please be patient with the other players who are outraged by this treatment, their experience with game developers probably falls into my own category and not your own.

Some suggestions for players:
1) 6:30 AM EST the wait time is a few minutes, if you really want to get your moneys worth, playing earlier in the morning US State side may help.

2) When you get disconnected, attempt to reconnect, hit the start button as soon as you see it. If the game does not connect by the time the end walker logo displays use task manager to stop the game, and launch the game immediately. Repeat until you reconnect and you might be able to get back into queue where you left off.

Some suggestions for Square Enix:
1) It is very frustrating to wait in a queue, and when you are 100ish players away from logging to be shunted back to the end at over 8k players ahead of you. I suggest that you initiate a special login. Let players sign up to login, provide an estimated wait time and have them disconnect. When it is their turn to connect, send a text/email whatever with a code that will allow them to connect to the game. You won't have people pulling their hair out and cursing your name because they wasted 4 hours waiting. It still sucks, but it at least provides some fairness to your queue process. Each place for a player should be held for 5 minutes or so, which should be long enough for them to launch and log into the game.

2) If you do not see a solution to this problem, perhaps you could provide a special mount, free class boost, or fantasia to players who would be willing to not login for a few weeks. You could temporarily inactivate their accounts, so they can't login and you really aren't out any actual money.

Anyway, hope these suggestions help someone. I appreciate the opportunity to vent.

[ApeKing]

If someone is going to speak in absolutes as the OP has throughout this from a standpoint that he has the answers, which is the standpoint from which the OP has taken, then he NEEDS to be able to answer that question. It's fine to express dissatisfaction, but making statements like he has made while providing no form of suggestion is just useless noise. SE has acknowledged the problem. They have stated their intent to resolve the problem as best as they can. They have provided a recompense as apology for the problem. Beyond that, if there's something more they should do, state it. If you cannot do that, then once you have said your piece, step down. The OP has cried through the first few pages of this thread about it, but has offered nothing but salty tears.

*edit* And anyone that has taken any stance opposed to him has been met with dismissal and insult.

And what good has it been to continue arguing about it with them? Why not be the bigger person and drop it yourself?

[Sekurity]

I first want to say, the community for FFXIV is spectacular, you people, on an average are just some of the best people I have met online. I think one of the primary reasons the community is so great is because of their love for this game. When you really love something, you will sacrifice for it. What I hear you saying, generally speaking, in response to the horrible situation that FFXIV faces with this login issue is be patient. I can not fault you for that, your faith in the development team has been forged from years of experience with them and from what I have read is well deserved.

Me personally, I would lump myself in with the wow refugee group even though I quit wow for the 5th time over a year ago. Most game developers I have dealt with, never tell the truth, say they are working on something when they aren't and are only too happy to take your money and provide nothing in return. That is a toxic perspective, I realize that, and it is unfair to apply that perspective to this game when there is so much community support for the development team. This game is fun, and I am not use to waiting four hours to play an online game, only to be disconnected and wait another four hours. I believe everyone can admit that it is a terrible situation we find ourselves in, but please be patient with the other players who are outraged by this treatment, their experience with game developers probably falls into my own category and not your own.

Some suggestions for players:
1) 6:30 AM EST the wait time is a few minutes, if you really want to get your moneys worth, playing earlier in the morning US State side may help.

2) When you get disconnected, attempt to reconnect, hit the start button as soon as you see it. If the game does not connect by the time the end walker logo displays use task manager to stop the game, and launch the game immediately. Repeat until you reconnect and you might be able to get back into queue where you left off.

Some suggestions for Square Enix:
1) It is very frustrating to wait in a queue, and when you are 100ish players away from logging to be shunted back to the end at over 8k players ahead of you. I suggest that you initiate a special login. Let players sign up to login, provide an estimated wait time and have them disconnect. When it is their turn to connect, send a text/email whatever with a code that will allow them to connect to the game. You won't have people pulling their hair out and cursing your name because they wasted 4 hours waiting. It still sucks, but it at least provides some fairness to your queue process. Each place for a player should be held for 5 minutes or so, which should be long enough for them to launch and log into the game.

2) If you do not see a solution to this problem, perhaps you could provide a special mount, free class boost, or fantasia to players who would be willing to not login for a few weeks. You could temporarily inactivate their accounts, so they can't login and you really aren't out any actual money.

Anyway, hope these suggestions help someone. I appreciate the opportunity to vent.

Thank you valhalid for your astute observation of the matter and suggestions. If every person was like you, we could really get things done.

[Sekurity]

*edit* And anyone that has taken any stance opposed to him has been met with dismissal and insult.

Lie. If you truly believe this, there is something wrong with your comprehension.

[ApeKing]

Thank you valhalid for your astute observation of the matter and suggestions. If every person was like you, we could really get things done.

I know you are upset but you gotta drop the passive-agressiveness >_>

[Sekurity]

I know you are upset but you gotta drop the passive-agressiveness >_>

I honestly meant that. I wasnt being sarcastic in the least bit. Also, Im not upset at all.

[ApeKing]

I honestly meant that. I wasnt being sarcastic in the least bit. Also, Im not upset at all.

That's not what passive-agressivness means.

[Banggugyangu]

I honestly meant that. I wasnt being sarcastic in the least bit. Also, Im not upset at all.

He didn't say "sarcastic" he said "passive-aggressive". The comment he just quoted was a sly attempt at insulting pretty much everyone that has disagreed with you in the thread.