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  1. #1
    Player
    CazzT's Avatar
    Join Date
    Feb 2018
    Posts
    612
    Character
    Kyssa Shay
    World
    Siren
    Main Class
    Reaper Lv 93
    Some FC mates are reporting that GrubHub customer service told them that there's only 20k codes. Not 20k free delivery, but just 20k codes in all.

    Someone from SE needs to ring up their pals at GrubHub and find out what's going on.
    (4)

  2. #2
    Player
    CCheshire's Avatar
    Join Date
    Mar 2014
    Posts
    506
    Character
    Black Tea
    World
    Marilith
    Main Class
    Arcanist Lv 30
    Quote Originally Posted by CazzT View Post
    Some FC mates are reporting that GrubHub customer service told them that there's only 20k codes. Not 20k free delivery, but just 20k codes in all.

    Someone from SE needs to ring up their pals at GrubHub and find out what's going on.
    That's a shame since I meant to order on 12/10 and not sure if worth spending $$$ if I can't have the emote.
    (0)

  3. #3
    Player
    JeLehew's Avatar
    Join Date
    Oct 2015
    Posts
    1
    Character
    Sami'a Mhakaraca
    World
    Sargatanas
    Main Class
    Machinist Lv 90
    I can verify, I was told the same thing. I tried to explain their error in the chat Feedback (politely!) but Not sure what will happen since the promotion is being ran completely wrong. Knowing Yoshi P he won't stand for this and probably just give it to everyone in the game. XD Jokes aside, I hope it gets fixed quick or a lot of people are going to be upset.
    (0)

  4. #4
    Player
    diepinkx's Avatar
    Join Date
    Dec 2021
    Posts
    1
    Character
    Marinanna Pandemos
    World
    Lamia
    Main Class
    Paladin Lv 90
    I called in to customer service earlier today, and apparently they changed it? So if you ordered with the promo they told me that it should be arriving via the email used on the grubhub account. There’s apparently a delay because of so many people ordering, but it seems like SE fixed the issue. I ordered yesterday at 9:50 pm central, and was told my code should be arriving December 17th
    (1)

  5. #5
    Player
    Krotoan's Avatar
    Join Date
    May 2013
    Posts
    3,591
    Character
    Krotoan Argaviel
    World
    Sargatanas
    Main Class
    Reaper Lv 100
    Quote Originally Posted by diepinkx View Post
    I called in to customer service earlier today, and apparently they changed it? So if you ordered with the promo they told me that it should be arriving via the email used on the grubhub account. There’s apparently a delay because of so many people ordering, but it seems like SE fixed the issue. I ordered yesterday at 9:50 pm central, and was told my code should be arriving December 17th
    To clarify this is when they said everyone would be sent their code. Which is.. a little nerve wracking since there's no confirmation and the promo will be done by then.

    Item Code Delivery Period

    Eat Pizza emote item codes will be sent to eligible participants starting on Friday, December 17, 2021. The code will be sent to the email address associated with the Grubhub account that participated in the campaign.
    (2)
    WHERE IS THIS KETTLE EVERYONE KEEPS INTRODUCING ME TO?