How do we get refund for early access?

[Velnora]

If you expected to play FFXIV without a queue at launch, or problems during early access, that's a "you" problem.

Is that what I said? No. Queues are fine. Waiting 2 hours to get kicked and put back in the line, is not. Yeah, silly me. I shouldn't expect a multi billion dollar company to be at least somewhat prepared. Then again, this is SE, afterall. Notorious for being corporate jackaloons.

[Rae88]

Is that what I said? No. Queues are fine. Waiting 2 hours to get kicked and put back in the line, is not. Yeah, silly me. I shouldn't expect a multi billion dollar company to be at least somewhat prepared. Then again, this is SE, afterall. Notorious for being corporate jackaloons.

I believe this comes under "problems during early access", and as I said above that's a you problem. It should be fine for official release though so you have the option for waiting and you get a 7 day refund on your subscription for the problems you faced during early access so *shrugs*

[Banggugyangu]

17k people across a data center? That's incredibly terrible.

No... It's 5000 per server normally, they upped it to 6500 per server. The 17000 is the number of people that the LOGIN server for a single data center can support attempting to LOG IN to the game at one time. The total number of players for the NA data centers is 40000 per data center normally and currently it's been upped to 52000. (8 servers in each NA data center.)

The crazy thing is this: If you manage to get logged in, everything is great. The servers have been incredibly stable. This is a FAR cry from how they were on stormblood launch. The only issue is the queue system. Its inability to save a spot in line throughout 2k+ queues is causing the grief. It's understandable to sit in a queue for an hour or 2 waiting when 17000 people are trying to log in at once. It's understandable to occasionally disconnect during that process. It's not understandable that they haven't implemented a real fix for the problem of losing your place after a few hours of waiting due to the various reasons. They can implement a semi-permanent token system created upon a login attempt that will save a player's place in queue until a successful login even has occurred.

[Rae88]

No... It's 5000 per server normally, they upped it to 6500 per server.

It should be a fair way more than that. 5000 was the initial size and they've increased that multiple times since then, the first in 2015 I think?

[Velnora]

I believe this comes under "problems during early access", and as I said above that's a you problem. It should be fine for official release though so you have the option for waiting and you get a 7 day refund on your subscription for the problems you faced during early access so *shrugs*

I would rather pay an additional 12 dollars to avoid these issues.

Man, the simping is going hard.

[Valkyrie_Lenneth]

It should be a fair way more than that. 5000 was the initial size and they've increased that multiple times since then, the first in 2015 I think?

The first was shortly after ARR launched. I believe it was originally only somewhere around 4500 per world. It has constantly been updated. They just don't talk about it much.

[VforVendetta]

I don't know why anyone finds it acceptable. So apparently other games have failed at launch therefore since they suck, sq en can suck and nobody is allowed to complain about "the precious ". Listen, I'm not a gamer, I'm a regular a$$ every day normal mfer. However, I bought a game, I then bought time from them to play it, and guess what... can't do that. Now I have children who dont work so they can log on at 6am and play 24hrs a day telling me, my opinion is not valid because another game launched sometime before somewhere and sucked at it too... sure....

[Velnora]

I don't know why anyone finds it acceptable. So apparently other games have failed at launch therefore since they suck, sq en can suck and nobody is allowed to complain about "the precious ". Listen, I'm not a gamer, I'm a regular a$$ every day normal mfer. However, I bought a game, I then bought time from them to play it, and guess what... can't do that. Now I have children who dont work so they can log on at 6am and play 24hrs a day telling me, my opinion is not valid because another game launched sometime before somewhere and sucked at it too... sure....

Because Yoshi-P and the dev team is infallible. And if you can not understand that, it's a "you" problem.

[Valkyrie_Lenneth]

Because Yoshi-P and the dev team is infallible. And if you can not understand that, it's a "you" problem.

Maybe its more that we are just tired of seeing so many people posting disingenuous posts about this. We are all unhappy with the lobby server issues, but please. This isn't even close to the worst launch in recent times. Its not even the worst launch this year.

[Rae88]

I don't know why anyone finds it acceptable. So apparently other games have failed at launch therefore since they suck, sq en can suck and nobody is allowed to complain about "the precious ". Listen, I'm not a gamer, I'm a regular a$$ every day normal mfer. However, I bought a game, I then bought time from them to play it, and guess what... can't do that. Now I have children who dont work so they can log on at 6am and play 24hrs a day telling me, my opinion is not valid because another game launched sometime before somewhere and sucked at it too... sure....

You're perfectly allowed that viewpoint. My problem with Velnora's post was bemoaning early access being a beta test period and I was saying there's no consequences for not getting those incentives to play during beta test.

Look I'll be playing Lost Ark when it releases and it has an early access period for people who buy a gold package. Generally because time is valuable in that game, you do get an advantage for going fast and therefore you are paying for an advantage when buying that package ... kinda. Other games do the same, games where you have an advantage reaching endgame early and therefore you are incentivised to get on as early as possible.

FFXIV isn't one of those games so to complain about a beta test period which is really 100% optional is not one of the most pressing issues the game has imo.