Quote Originally Posted by IDontPetLalas View Post
While you're entirely free to your opinion, I don't see an indication whatsoever that this decision by SE means that they have a complacent attitude, nor that they were unaware of its possible consequences when they made the decision. If anything, they are far more likely to to be aware of the possible consequences that you or I am.

There is no indication whatsoever that this was a casual decision, I would expect it very much was not- and that likely factored very much into the time it took to get the delay approved and the communicated to us.

Again, if you are of the mindset that a release date must be adhered to no matter what and delays are completely unacceptable, you are perfectly entitled to that, just as you are free to take your business elsewhere and express why to the company.

Personally, I would disagree with that mindset , I feel bad for those people who arranged for PTO. My expectations are that delays are communicated as early as possible to the customer, when they are judged necessary.
You misunderstand. I am not saying that SE treats this as a casual occurrence. I am saying that the occurrence of delays has become casual, or commonplace. We as the customers have become complacent and just go along with it. There is no accountability. There is no consequence. Will there is, but guess who pays them? It's not the people who should be. It's people like you. People like me. And definitely people like Yoshida. This is not an opinion. This is a fact.

We are the consumers. We are the customers. They are the providers, and this is a business. I am not saying the news doesn't come with a heavy heart, but the news comes regardless. They failed to deliver what was promised on time. Again, not an opinion. This is a fact. In your last statement you say that your expectation are that delays are communicated asap. With the amount of time and money you put into this game, why is the word "delays" anywhere in the clause? When expectation is created around such concepts, what do you think is going to happen?

I feel bad for everyone if I am to be blunt. As I said before, this is not something casual, or a small matter; nor do I think it should be treated as such. This IS a big deal, and it affects everyone both on the customer and provider ends.