Let me help you with reading comprehension, shall we?
So this is for black and white. He's saying look, official stance is that tools (and mods, which was spoken of prior) are clearly stated in ToS as not allowed. So if you do use, there's always risk of getting in trouble. If you ever ask if they can use, they will tell you no.Also, one more thing. Talking about tools. Well… recently… especially at the forefront of 5.0 and soon thereafter, we saw a huge boost in the number of players and with that, the definition of ‘’tools’’ became increasingly messy to say the least. It’s kind of getting to the point of collapse in regards to tools… so we would like to clearly address this. Well first of all, this goes without saying and it’s also often addressed, um… the use of external tools is ‘’prohibited’’ and this is what’s written in the ToS. And so if in the case that you ask us if it’s okay to use external tools, out reply will always be ‘’No’’, it’s ‘’NG’’, please don’t use them. In the worst case scenario, there is a possibility that your account will be suspended. Such penalties are definitely possible, so please do not use such tools; this will be our response.
This is where he went into grey/gray area. He's expressing how they can't monitor or control what's installed or running on our personal computers. He then specifies where they draw the line, which is saying as long as it isn't hurting the client and isn't modifying anything. Which, guess what, macros and things used to create "bots" fit that determination/exception, as it doesn't hurt the client and isn't modifying anytihng.However, going further into this one word ‘’tool’’, well, in the perspective of us engineers, well… for example… (sigh) we have Discord right? It’s a voice chat ‘’tool’’ yeah? Well it’s fine to call it a voice chat ‘’application’’ anyways and if you ask what the difference is between a ‘’tool’’ and an ‘’application’’, there is no clear definition for that. So, for example, while playing FFXIV… hmm… firstly, personal computers, what exactly is installed on the personal computers, we have no right to control and on top of that, we have no right to check. We have no right to demand what not to be installed. Why? Because it’s your personal computer. It’s yours. So, if FFXIV was installed on a PC and Discord is also installed, in such a case, hmm, if you ask us ‘’Can we use it?’’, it’s one of those ‘’Hmmmm…’’ moments. It’s not like it’s harming the FFXIV client, nor is it modifying anything as well.
In this one, he definitely expands. Sure, he used Excel, a calculator, and ACT just before it to TRY to give people a very specific representation, but it doesn't mean that's the only thing he's looking at. So here they are also trying to say, it doesn't matter if they can detect it or not, it's officially not allowed and you're taking the risk of suspension and all. Again, after official response, he literally says "grey is still grey" and "what is installed on your personal computer, we do not know." That's their way of saying GRAY AREAS means even though there is black and white answers...they can't and won't always monitor or respond to people who don't follow ToS.Even if it just does basic functions, it’s still an external tool, so, please DON’T use it. So like, if you do use it, regardless if it’s detectable or not, we may suddenly decide to suspend all users, that’s a risk you take, so we want you to understand that. That’s what I think. And as such, ‘’DON’T. Please don’t do it’’. However, having said all that in a strict manner, grey is still grey, considerably. Okay? What is installed on your personal computer, we do not know.
Here he's hitting like what some of the people even on this thread have done. Where people talk about prohibiting everything. He points out that it's difficult to distinguish where to draw the line and that, yet again, they don't really have a way to monitor and enforce it. That's where he even brings up how we have extra buttons on the mouse which might give a benefit to one person over another. So is that cheating? And while he didn't say it, that also would then bring up things like us older people remember. See, on the old Sega and other systems, including original Playstation (and things before it) we had Turbo controllers. You could program it to do a sequence of events when you push the button. Or in another, if you held the button down, it would repeat it really fast. Whether you know it or not, there are still devices like that for computers and all too, for the disabled. So what he's saying without having to specifically say it is that he's aware peripherals like gaming mouse or keyboard come with things that would be against ToS, but how can they monitor or control that? They can't....Like we just talked about… So… like, then their just like, prohibit ‘’everything’’. It was in the comments just now… but like then what is ‘’everything’’? So like we mentioned, we have no idea what is on the PC’s being used… (Morbol: Yes, we don’t know and there is point in trying to know.) Yeah, no point… Well we can’t anyways and at that point it becomes the topic of private information… And like you can’t even use ‘’mouses’’, it’s like aren’t those extra buttons on the mouse cheating(!?)…. And so like, there is no solution, nothing can be done.
So this here is where he's really trying to tell you it's a gray area and they turn their heads. He just is having to do it without specifically doing it. I mean, ffs. He's telling you they could have a video where they are seeing ON THE SCREEN that the person is using a tool that violates ToS, but they won't do anything. Why? Well, they are saying people would come up with random excuses or say it's something else and they don't want to penalize...despite seeing it themselves. Then to go beyond that, for people who would say to install spyware to investigate programs, he expresses it becomes a legal issue and they could be sued for invading privacy.we sometimes get reports from people where someone is using these tools in a video… and frankly speaking, we honestly don’t know. It might appear as so, in appearance, but like they could just say that it’s the CPU temp and if they don’t make it look like that, they won’t know their CPU temps… So like what the hell do we do? Like we can’t exactly take their PC and investigate it. So like, just as we said earlier, if you take the data coming to the PC and you process that on a calculator, that’s not affecting the server, we can’t even trace it. And if we install a spyware in the FFXIV client to investigate what the user is doing, WE will be sued. Yeah.
Honestly that part is about as clear cut as you can get it where they are saying even with video evidence, they won't necessarily do anything. They just have to paint the picture and walk around it, without saying those exact words. But it's there clear as day if your reading comprehension is even at the elementary grade level.
So as usual, when speaking in gray area, they always have to finish to let you know that there can be consequences. I mean, they have to put rules into black and white. So the ToS says it's not allowed, therefore it's not allowed. If they catch you, you can be in trouble. What you have to remember though is like they said before, it's a gray area and they don't really have a way to catch you. Even if you upload a YouTube video of you using programs/tools they won't do anything, according to what he said. Only because you can argue it's really something else or it was a prank and you didn't actually use it...anything. And since they can't PROVE it, then they let it go.Like tools which allows you to macro buttons for faster actions and like we just talked about, tools which goes beyond breaking the game balance, it gives too much convenience and tools which breaks the games difficulty, there is just no way we can accept this. In regards to these, it’s not allowed and if we find you using it and distributing it, penalties will be done. We want to strongly warn you about this.
Does it mean nobody ever gets in trouble? Nope, definitely not. Every once in a while somebody will be stupid and/or will catch enough attention that they'll get caught and suspended/banned.